Top Grocery Pos Systems

Pos System for Small Business : Our Point-Of-Sale System Ensures Smooth And Effective Deals For Your Retail Service

Opening Performance with Point of Sale Systems

Ever discovered yourself tangled in a web of slow transactions and complicated inventory records? It's like attempting to juggle flaming torches while riding a unicycle-- possible, however why risk it? Traditional sales register just don't cut it any longer. They lack the agility and intelligence required to stay up to date with today's hectic retail environment. What if your POS could do more than simply procedure payments? What if it could expect your needs, simplify operations, and make your day smoother?

Envision a system that not just sounds up sales however also keeps your inventory perfectly well balanced, tracks customer choices, and even generates insightful reports that assistance you make smarter choices. Seems like a dream? That's precisely what Brilliant POS brings to your company.

Challenges That Frequently Trip Up Organizations

  • Sluggish checkout processes triggering disappointed consumers
  • Disorganized stock causing lost sales or overstock
  • Problem in tracking daily sales and financial data
  • Complex combination with existing service tools
  • Minimal insights into client habits and trends

Brilliant POS sweeps away these difficulties with a suite of user-friendly features developed to keep your operations buzzing. Here's how it changes the normal chaos into smooth consistency:

  1. Lightning-fast deals that decrease wait times and increase complete satisfaction.
  2. Real-time inventory updates that avoid pricey stockouts or excess.
  3. Automated, easy-to-understand reports that put your monetary health front and center.
  4. Robust combination abilities, connecting your POS effortlessly with accounting and CRM tools.
  5. Advanced analytics exposing customer purchasing patterns, assisting tailor your marketing strategies.
Feature Benefit Influence on Service
Real-time Stock Tracking Immediate updates on stock levels Avoids overstock and lost sales
Sales Analytics Dashboard Comprehensive data visualization Educated decision-making
Consumer Management Tools Individualized shopping experiences Improved client loyalty

Isn't it time your Pos. Brilliant POS system did more than just "point and pay"? With Brilliant POS, every transaction becomes an action towards smarter service growth. The days of battling with cumbersome systems are over-- welcome to the age where technology genuinely raises your retail video game

Mastering the Celestial Dance: The Art of Positional Astronomy

Imagine standing below a velvet sky, stars blinking in their everlasting waltz. How does one capture this cosmic choreography in exact terms? Positional astronomy is the response, however it demands more than casual stargazing. The struggle typically depends on equating the obvious movement of celestial bodies into accurate coordinates on the celestial sphere. Errors in timekeeping, atmospheric refraction, and Earth's own wobble can rush these estimations like a naughty cosmic prankster.

Brilliant POS recognizes these intricate nuances. They accept the subtle art of stellar parallax correction and element in precession and nutation with surgical precision. Without accounting for these, your star map might place Polaris miles away from its real position, leading to frustration and lost nights.

Specialist Tips for Navigating Positional Precision

  • Utilize the most recent ephemerides: These tables offer the most updated positions of celestial bodies, essential for reliable observations.
  • Compensate for atmospheric refraction: Near the horizon, light bends unpredictably. Using refraction corrections ensures your measurements aren't manipulated.
  • Integrate clocks precisely: Even a few seconds' drift can translate into considerable positional mistakes.
  • Apply aberration of light changes: This subtle result, triggered by Earth's movement, shifts evident star positions slightly however importantly.

Why Time is the Quiet Trickster

Timekeeping in positional astronomy is a video game of high stakes. Even the tiniest mismatch between Universal Time and local time requirements can unravel your whole dataset - Brilliant POS. The sparkle of Brilliant POS depend on its meticulous combination of atomic clock synchronization and sidereal time tracking. This precision guarantees that every celestial coordinate aligns with truth, empowering astronomers to anticipate eclipses, track satellites, or guide telescopes with undeviating confidence

Factor Influence On Positional Accuracy Suggested Correction
Precession Gradual shift of Earth's axis Use updated celestial coordinate systems
Nutation Short-term oscillations of Earth's axis Incorporate nutation designs in calculations
Atmospheric Refraction Light flexing near horizon Apply refraction correction formulas
Excellent Aberration Apparent star position shift Adjust for Earth's speed relative to light

The Subtle Art of Positive Operator-Valued Procedure

Picture trying to catch a splash of light in a jar-- quantum measurements frequently feel that evasive. When handling Positive Operator-Valued Procedure (POVM), the complexity doesn't simply depend on the math however in the subtle interaction in between the states and the measurements. The primary snag? Standard projective measurements fall short in catching the complete spectrum of quantum details, leading to incomplete or uncertain results.

Brilliant POS comprehends that this is not simply a theoretical hiccup but a useful barrier that can blur the clarity of quantum experiments. They utilize advanced structures that extend beyond the rigidness of standard forecasts, accepting POVMs to unlock richer, more nuanced information.

3 Secret Insights into POVM Application

  1. Non-Orthogonality is a Feature, Not a Defect: Unlike projective steps, POVMs allow outcomes that are not mutually exclusive. This flexibility can extract more information from a single measurement.
  2. Creating Custom Measurement Sets: Tailoring POVMs to particular quantum systems guarantees enhanced fidelity and robustness against noise.
  3. Functional Realism: POVMs align better with real speculative setups, where imperfections and environment-induced decoherence are inescapable.

Have you ever discovered how the most basic quantum experiments can spiral into a maze of uncertainties? That's precisely where Brilliant POS's knowledge shines. They grasp the intricate dance in between operators and measurement results, ensuring that the POVM framework incorporates seamlessly with existing quantum procedures.

Quick Tips for Mastering POVMs

  • Constantly confirm the efficiency relation: the sum of POVM aspects should be the identity operator.
  • Use semidefinite shows to optimize POVM elements for maximum details gain.
  • Think about informationally total POVMs when full state tomography is required.

Element Projective Measurement POVM
Orthogonality Strictly orthogonal Can be non-orthogonal
Info Extracted Limited to eigenstates Potentially more complete
Speculative Realism Idealized setups Reasonable with sound and flaws

In the world of quantum info, the devil truly hides in the details. By embracing the subtle power of POVMs, Brilliant POS does not simply navigate through the fog-- they brighten the course to precision and clarity.

Unraveling the Heart of Proof of Stake

Picture a busy marketplace where trust is currency, but rather of turning over physical money, participants stake their own digital assets to confirm transactions. This Proof of Stake agreement mechanism flips traditional mining on its head, rewarding those who put skin in the game instead of raw computing power. Yet, the intricate dance of securing a blockchain through staking isn't without its subtle intricacies.

Why Staking Isn't Simply Locking Up Tokens

Numerous beginners think staking is as easy as parking tokens in a wallet and awaiting benefits. However, the real kicker depends on the nuanced balance in between network security and economic rewards. Validators needs to carefully pick how lots of tokens to stake, as overcommitting can expose them to large slashing charges for misdeed or downtime. It's a fragile tightrope walk, where one misstep might imply losing both credibility and possessions.

Key Elements Every Staker Must Master

  • Comprehending Validator Choice: Not all stakers end up being validators; the system generally chooses them based on the amount staked and coin age, highlighting fairness and security.
  • Slashing Conditions: These are the rules punishing harmful activities such as double-signing or extended lack of exercise, developed to keep validators truthful.
  • Delegation Mechanics: Token holders who can't run a validator node can delegate their stake to trusted validators, sharing benefits and threats.

How Brilliant POS Navigates the Intricacies

They comprehend that the subtle art of stabilizing stake weight and validator performance demands comprehensive insights and tools customized for the environment. Instead of leaving users to take care of themselves in a maze of technical lingo, Brilliant POS equates these intricacies into instinctive control panels and signals, changing possible confusion into clarity.

Element Conventional PoW Proof of Stake
Energy Usage High, due to mining rigs Low, depends on staking possessions
Validator Choice Mining power Stake quantity & & coin age
Security Risks 51% attacks through hashing power Economic penalties, slashing
Scalability Minimal Boosted with staking

Expert Tips for Optimizing Staking Benefits

  1. Routinely keep track of network updates to prevent unforeseen slashing occasions.
  2. Diversify delegation to lessen exposure to a single point of failure.
  3. Keep validator nodes online regularly to preserve uptime and track record.
  4. Analyze historical validator efficiency before entrusting tokens.
  5. Stay informed about protocol changes that might affect staking criteria.

Point of Sale Solutions in North Carolina: Key Insights

North Carolina is a dynamic state understood for its abundant history, diverse culture, and expanding economy. With a population exceeding 10 million, it hosts a variety of industries consisting of innovation, production, and farming. Popular tourist attractions include heaven Ridge Mountains, the Outer Banks, and busy cities like Charlotte and Raleigh. The state is acknowledged for its business-friendly environment and strong entrepreneurial spirit, making it an ideal area for carrying out effective point of sale services.

For expert assistance and a free consultation on point of sale systems, reaching out to Brilliant POS can supply valuable recommendations customized to your requirements.

  1. Pos Systems: These systems streamline transactions and handle sales data. They are essential for modern retail and hospitality businesses, enhancing efficiency and customer service.
  2. Point Of Sale: A Point Of Sale is the location where a shopper processes a transaction for products or offerings, generally in a shop. It's a critical component for mercantile activities, allowing payment processing and inventory management.
  3. Retail: Retailers rely on point-of-sale technology to manage transactions and inventory. These systems simplify operations and enhance customer experiences.
  4. Transaction: The Transaction is a fundamental process involving the trade of products or services for remuneration. It's the core function powering retail point-of-sale settings by recording sales and managing inventory.
  5. Payment Processing: Payment Processing enables businesses to take multiple transaction types from customers. It's essential for retail point-of-sale setups, facilitating seamless payments and effective sales management.
  6. Inventory Management: Inventory Management monitors stock levels to optimize purchasing choices and avoid deficiencies. It's vital for sales platforms to guarantee items are available when customers purchase them.
  7. Sales Data: Sales data fuels retail activities by providing insights into customer behavior and product effectiveness. This information is critical for improving inventory, customizing marketing, and enhancing point-of-sale effectiveness.
  8. Customer Relationship Management: CRM boosts sales by structuring client data and interactions. This integration allows businesses to tailor services and marketing based on purchase history from their POS terminals.
  9. Reporting And Analytics: Reporting And Analytics provide vital insights into sales trends, customer behavior, and inventory control. This data enables businesses that use point-of-sale solutions to make informed decisions, streamline operations, and boost profitability.
  10. Hardware: Hardware is the foundation of retail transaction processing, allowing efficient and secure sales. Dependable devices like barcode scanners and receipt printers are essential for smooth customer experiences at the point of sale.
  11. Software: Software is the base of current retail operations, handling sales and stock. It streamlines the checkout process and offers useful data insights for businesses.
  12. Barcode Scanner: Barcode Scanners quickly read item codes, ensuring quick and precise transactions at the checkout. They are integral for productive checkout processes and inventory management in stores.
  13. Receipt Printer: These printers create paper documents of sales for customers. They are important parts in store and support environments for documenting sales.
  14. Cash Drawer: A Cash Drawer is a safe receptacle for money in retail environments. It works with sales terminals to unlock automatically upon transaction completion, aiding cash management.
  15. Credit Card Reader: Credit Card Readers represent essential devices that enable businesses to accept credit payments from clients. They smoothly integrate with retail setups to ease transactions and simplify the checkout process.
  16. Touchscreen Monitor: Touchscreen Monitor enable simple interaction with retail and service transactions. These displays simplify checkout processes and improve efficiency at points of sale.
  17. Payment Gateway: A Payment Gateway securely sends transaction data from a point-of-sale terminal and the payment processor. This lets businesses take different payment methods at their checkout.
  18. Cloud Based Pos: Cloud Based Pos solutions give companies flexibility and reachability by keeping data and software on remote servers. This modern approach improves operational effectiveness for retail and service sectors by streamlining transactions and administrative tasks.
  19. Mobile Pos: Mobile Point of Sale (mPOS) lets businesses to take payments and perform sales transactions everywhere with a transportable device. It offers flexibility and convenience, expanding the reach of retail operations.
  20. E Commerce Integration: E Commerce Integration unites online stores with in-store sales platforms, allowing for streamlined operations and inventory control. This integration allows businesses to offer customers a flawless shopping experience across all channels.
  21. Restaurant Pos: Restaurant point-of-sale system manages orders, payments, and food preparation area communication. It represents a core component of retail sales management infrastructure.
  22. Retail Pos: Retail Pos is the spot where a customer finishes a transaction. It encompasses the hardware and software that let firms to handle deals and manage customer relations at the point of buying.
  23. Hospitality: Warmth boosts customer experiences, fostering loyalty through personalized assistance. Streamlined transaction handling tools are vital for seamless operations in the industry.
  24. Point Of Sale System: A Point Of Sale System oversees transactions and selling data. This represents an essential component for retail businesses to process payments and monitor inventory.
  25. Data Security: Protecting sensitive payment and customer information is vital for businesses using electronic retail transaction terminals. Robust Data Security measures guarantee customer trust and avoid financial losses from breaches.
  26. Payment Card Industry Data Security Standard: Payment Card Industry Data Security Standard assures secure management of cardholder data. This safeguards payment terminals and related configurations from breaches.
  27. Pos System: This is a crucial element of retail and hospitality, enabling sales transactions and handling inventory. These Pos System optimize operations, enhance customer service, and supply valuable data insights.
  28. Credit Card: Credit Cards enable shoppers to process payments digitally at the point of sale. They expedite transactions and offer businesses a safe way to accept payments.
  29. Debit Card: Debit Cards allow customers to make payments straight from their bank accounts at retail checkout. They simplify transactions and provide a convenient alternative to cash for in-store purchases.
  30. Cash Register: The Cash Register is a core component for managing transactions in retail settings. It documents sales, figures totals, and manages cash, playing a vital role in a business's point-of-sale operations.
  31. Receipt: Receipts document sales, giving customers with a history of purchase. These records is important for sales terminals, inventory management, and accounting purposes.
  32. Reporting: Revenue monitoring provides valuable insights into business performance. These metrics help streamline inventory and improve customer service at the point of sale.
  33. Cloud Computing: Cloud Computing offers adaptable infrastructure to support retail transaction handling. This enables businesses to manage sales data, inventory, and customer information efficiently through web-based platforms.
  34. E Commerce: E Commerce enhances retail transactions by integrating online selling with in-store operations. This connectivity simplifies inventory control and customer data across all sales avenues, improving the point of sale experience.
  35. Merchant Account: A Merchant Account allows businesses to accept electronic payments from shoppers. This is essential for modern retail environments, letting smooth transactions via card readers and other point-of-sale equipment.
  36. Security: Safeguarding monetary transactions and customer data is crucial for retail payment terminals. Strong Security measures build trust and prevent fraud in point-of-sale environments.
  37. Data Encryption: Data Encryption secures sensitive monetary transactions at retail checkout terminals, safeguarding consumer information and preventing fraud. This procedure is crucial for keeping trust and complying with data security standards in point-of-sale settings.
  38. Customer Service: Superb Customer Service enhances the retail experience , encouraging loyalty and favorable brand perception . Integrated point-of-sale technology empowers businesses to provide personalized and effective support, eventually driving customer satisfaction.
  39. Loyalty Program: Customer retention programs integrated with point-of-sale technology increase client retention and drive repeat business through personalized rewards. They track purchases and engagement, allowing businesses to provide custom incentives that encourage brand loyalty.
  40. Sales: Sales data fuels key understanding for firms, informing inventory management and customer behavior evaluation. Point-of-purchase technology streamlines these transactions, boosting productivity and precision in tracking Sales performance.
  41. Supply Chain: Supply chain management assures the seamless movement of goods from production to the sales point. Efficient Supply Chains are crucial for retail transaction processing to meet customer demand and keep inventory.
  42. Data Analytics: Data Analytics converts trade data from retail checkout points into practical insights. This allows companies to improve inventory, customize customer experiences, and improve sales plans.
  43. Loss Prevention: Loss Prevention strategies combined with point-of-sale technology assist retailers reduce theft and errors. These combined systems offer tools for monitoring transactions and spotting suspicious activity, protecting revenue.
  44. Pricing: Pricing strategies are vital for boosting profitability in retail locations. Electronic point-of-sale arrangements optimize price management, discounts, and promotions, ensuring accurate transactions and inventory control.
  45. Marketing: Marketing drives customer engagement and brand recognition, which is vital for boosting sales through point-of-sale systems. It helps businesses attract and keep customers, ultimately maximizing the capacity of their transaction platforms.
  46. Mobile Point Of Sale: Mobile Point Of Sale allows companies to process sales and take payments from anywhere using portable devices. It's an more and more vital part of modern retail and service industry checkout solutions.
  47. Retail Technology: Retail Technology improves customer interactions and optimizes operations. These advancements change checkout processes and stock management for businesses.
  48. Self Checkout: Self Checkout kiosks permit customers to read and pay for items on their own, streamlining the retail process. This technology works with retail transaction processing systems, boosting efficiency and decreasing wait times.
  49. Enterprise Resource Planning: Enterprise Resource Planning integrates key business operations, optimizing operations and data management. It boosts retail checkout systems by delivering real-time inventory, customer, and sales data for data-driven decision-making.
  50. Accounting: Bookkeeping records fiscal data, giving insights into business performance. This is vital for store businesses using point-of-sale technology to handle transactions and inventory.
  51. Transaction Processing: Transaction Processing ensures that sales and payments are accurately recorded and managed. It's essential for retail checkout infrastructure to process purchases, returns, and other financial interactions.
  52. Accounting Software: Accounting Software works with retail transaction platforms to streamline financial data. This integration computerizes bookkeeping tasks associated with sales and inventory.
  53. Payment Terminal: Payment terminals aid electronic payment processing at the purchase. They are critical for businesses to receive different billing methods and complete transactions.
  54. Magnetic Stripe Reader: Magnetic Stripe Reader interpret information from credit and debit cards for processing transactions. They are regularly used at checkout counters to enable payments.
  55. Emv Chip: EMV chips enhance payment protection by encrypting transaction information. They are vital for contemporary retail checkout systems, reducing fraud.
  56. Near Field Communication: Near Field Communication (NFC) enables contactless payments by allowing customers to easily tap their credit cards or devices at compatible checkout terminals. This method simplifies payments and enhances the customer experience at the point of sale.
  57. Restaurant: Restaurants utilize computerized checkout technology to streamline order taking, payment handling, and inventory control. These systems help improve efficiency and accuracy in Restaurant operations.
  58. Transaction Log: Transaction log files record every activity in a retailer's sales system, guaranteeing data integrity. They enable auditing, restoration after failures, and following sales trends.
  59. Transaction Fee: Transaction Fees represent charges levied on businesses for handling payments, impacting profitability. Such costs are crucial to think about when evaluating payment processing solutions for retail POS setups.
  60. Transaction Authorization: Transaction Authorization validates enough funds or credit for buys at point-of-sale devices. It assures payment security and stops fraudulent transactions during retail transactions.
  61. Transaction Settlement: Transaction Settlement finalizes remittances from clients to a company. It's crucial for sellers using electronic sales systems to tally everyday transactions and get funds.
  62. Credit Card Processing: Credit Card Processing allows businesses to take card payments from customers. It is essential for modern retail checkout solutions, optimizing transactions and improving customer convenience.
  63. Debit Card Processing: Debit Card Processing allows businesses to receive money straight from customers' checking accounts. This feature is critical for today's store checkout systems enabling for seamless exchanges.
  64. Emv Chip Card: Emv Chip Card enhance payment security by using a microchip to encode transaction data. They are essential for modern retail checkout terminals, reducing fraud and enhancing data protection.
  65. Contactless Payment: Contactless Payment enable consumers to quickly and securely make payments by tapping their card or device. This technology simplifies purchases at the checkout, enhancing the shopping experience.
  66. Mobile Payment: Mobile Payment allows customers to conduct transactions with smartphones or other devices. This technology simplifies checkout at points of purchase, improving speed and convenience.
  67. Online Payment: Online Payment processing permits businesses to accept digital payments. This incorporation is vital for modern retail checkout systems, simplifying sales and boosting customer experience.
  68. Fraud Detection: Fraud Detection analyzes transaction data to spot and prevent fraudulent activities at point of sale. This safeguards businesses and customers from financial losses and maintains faith in payment systems.
  69. Pci Dss Compliance: Pci Dss Compliance certifies secure management of cardholder information for companies using point-of-sale systems. Following these guidelines protects customer information and avoids data breaches during operations.
  70. Chargeback: Chargebacks happen when clients challenge a payment, obligating merchants to reimburse the payment if the dispute is valid. These disputes affect businesses that use point-of-sale technology by possibly reducing revenue and accruing fees.
  71. Payment Processor: Payment processors are vital for companies as they safely process payments between customers and merchants. They authorize and transfer funds during sales at the time of sale.
  72. Interchange Fee: Interchange Fees are charges levied by banks for processing electronic transactions. These fees affect the price merchants pay when customers use cards at POS terminals.
  73. Payment Security: Payment security is vital for protecting customer data and stopping fraud during transactions. Secure payment processing is crucial for businesses utilizing point-of-sale technology to keep trust and prevent financial losses.
  74. Tokenization: Tokenization replaces private data with non-sensitive replacements, safeguarding customer information. This procedure is crucial for protecting credit card information within retail point of sale systems.
  75. Encryption: Encoding safeguards private transaction data during exchanges at retail checkout systems. It ensures the safety of monetary information, protecting customers and businesses from fraud.
  76. Card Reader: Card Readers are key tools that allow businesses to accept electronic payments from customers. They play a key role in store environments and POS setups, simplifying transactions.
  77. Merchant Services: Business solutions permit businesses to take different payment methods. They are crucial for modern retail setups, guaranteeing smooth transactions at the point of sale.
  78. Ach Transfer: ACH transfers enable businesses to directly charge customer accounts for purchases. This payment method offers a secure and efficient alternative to credit cards within retail payment solutions.
  79. Payment Solutions: Payment Solutions remain vital for companies to effectively handle transactions. They represent integral components in retail checkout systems, allowing seamless and secure transaction acceptance.
  80. Point Of Sale Systems: Such solutions simplify transactions and manage sales data. They are essential components of retail and hospitality operations, improving efficiency and customer experience at the Point Of Sale Systems point of purchase.
  81. Stock Control: Stock Control makes sure companies sustain the best inventory amounts, avoiding stockouts and excess inventory. It works with retail point-of-sale systems to instantly update inventory with each sale, giving real-time insight and data for informed choices.
  82. Supply Chain Management: Supply Chain Management ensures the efficient flow of goods from suppliers to retailers. It optimizes inventory and distribution for point-of-sale operations, enhancing customer experiences.
  83. Demand Forecasting: Demand Forecasting projects future customer demands, allowing retail businesses to improve inventory and staffing. This guarantees seamless transaction processing at the point of sale and boosts customer satisfaction.
  84. Economic Order Quantity: EOQ optimizes stock procurement to minimize costs. When combined with point-of-sale transaction oversight systems, it guarantees items are available while reducing storage expenses.
  85. Just In Time Inventory: Just In Time Inventory decreases warehousing costs by accepting goods only when needed. This streamlined approach improves stock amounts monitored by retail sales systems.
  86. Warehouse Management: Warehouse Management guarantees effective storage and movement of goods. It's essential for retail point of sale systems to accurately monitor stock and complete customer orders.
  87. Inventory Optimization: Inventory Optimization makes certain companies have the correct items in inventory, minimizing waste and increasing revenue. This is crucial for retail sales environments, improving efficiency and customer satisfaction.
  88. Retail Management: Retail Management oversees all aspects of store operations, assuring efficient procedures and customer happiness. This includes managing the electronic POS, improving inventory, and educating staff to provide effortless transactions.
  89. Inventory Turnover: Inventory Turnover measures how efficiently a business employs its stock, impacting profitability. Retail point-of-sale technology assists in optimizing inventory management by monitoring sales and stock levels in real time.
  90. Perpetual Inventory: Perpetual Inventory incessantly tracks stock levels, providing current data on available items. This enables businesses using electronic point-of-sale solutions to make knowledgeable decisions about inventory management and prevent out of stock situations or excess inventory.
  91. Periodic Inventory: Periodic Inventory entails manually counting stock at certain intervals to update inventory logs. This method assists retail operations reconcile actual stock with recorded data, assisting in loss prevention and informing restocking decisions for sales settings.
  92. Inventory Valuation: Inventory Valuation calculates the price of goods on hand, affecting earnings and tax liabilities. Precise valuation is crucial for retail point-of-sale setups to track stock levels and optimize purchasing decisions.
  93. Inventory Auditing: Inventory Auditing involves verifying physical stock versus recorded data to identify discrepancies and ensure accuracy. This procedure is key for businesses using retail point-of-sale systems, as it helps maintain correct inventory levels and prevent losses.
  94. Barcodes: Barcodes speed up checkout procedures by enabling fast and precise product recognition. This tech is vital for today's retail businesses to control stock and sales effectively at the time of sale.
  95. Weighted Average Cost: Weighted Average Cost calculates inventory value based on the mean cost of goods, crucial for accurate financial reporting. Retail point-of-sale setups benefit from this method by maintaining accurate stock valuation and profitability tracking.
  96. Inventory Shrinkage: Inventory Shrinkage, covering loss from theft, damage, and errors, directly affects profitability for companies. Point-of-sale systems play a vital role in monitoring inventory and detecting inconsistencies that contribute to shrinkage.
  97. Reorder Point: Reorder Point helps businesses avoid out of stock situations by prompting restocking when inventory levels drop to a predetermined level. This ensures seamless sales processes at the point of transaction and customer happiness.
  98. Safety Stock: Safety Stock is extra inventory held to protect against variations in demand and supply. This assures retail operations can satisfy customer orders even when unexpected fluctuations occur at the point of sale.
  99. Lead Time: Lead Time is the delay between order placement and when the items are available for purchase. Reduced lead times can improve inventory management and customer approval at the checkout.
  100. Abc Analysis: Abc Analysis categorizes inventory to prioritize resources based on worth, identifying high-impact items for focused management. This is critical for retail checkout solutions to optimize stock levels and ensure availability of key products.
2700627006 is a postal code located in North Carolina, primarily covering the city of Advance in Davie County. This area offers a mix of housing areas and rural landscapes, offering a peaceful lifestyle with access to close urban amenities.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27012The 27012 zip code is located in North Carolina, covering sections of the town of Advance in Davie County. This area includes a combination of residential areas and local businesses, providing a suburban lifestyle with access to adjacent natural attractions.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27016The postal code 27016 is located in the state of North Carolina, primarily covering the area of Dobson in Surry County. This area features a mix of residential neighborhoods, local shops, and rural areas.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2701727017 is a postal area located in North Carolina, covering areas of Forsyth County. It includes regions such as Kernersville, known for its historic downtown and community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27018The 27018 ZIP code is located in North Carolina, encompassing parts of the town of Bermuda Run and nearby areas. It is known for its quiet neighborhoods and nearby location of local parks and recreational facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27019The 27019 ZIP code is located in North Carolina, covering parts of the town of Clemmons. It is known for its suburban setting with proximity to local parks, schools, and retail areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2702027020 is a postal code located in North Carolina, primarily including the city of Clemmons in Forsyth County. This area is famous for its residential areas, local parks, and closeness to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2702127021 is a ZIP code located in Forsyth County, North Carolina, primarily covering parts of the city of Winston-Salem. This area boasts a combination of residential neighborhoods, local businesses, and community facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27022The 27022 ZIP code is located in North Carolina, primarily encompassing parts of the town of Mocksville. It offers a mix of housing areas, local businesses, and rural areas, showing the varied character of Davie County.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2702327023 is a postal code located in North Carolina, primarily covering sections of the town of Lexington in Davidson County. This area offers a blend of residential neighborhoods, local shops, and community services.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2702527025 is a zip code located in Dobson, North Carolina, within Surry County. It includes a blend of housing, rural, and local business areas, reflecting the region's country feel.https://en.wikipedia.org/wiki/List_of_ZIP_codes_in_North_Carolina
27027The 27027 ZIP code is located in North Carolina, covering parts of Forsyth County. It includes the city of Clemmons and surrounding areas, known for its residential communities and proximity to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27028The ZIP code is located in North Carolina, primarily covering areas of the town of Denton. It is located within Davidson County and includes a blend of housing and rural areas.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27030The postal code 27030 is located in North Carolina, primarily covering the city of Elkin. This area is known for its beautiful landscapes and closeness to the Yadkin Valley wine region.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2704027040 is a ZIP Code mainly serving Kernersville, a municipality in Forsyth County, North Carolina. This area features a mix of residential neighborhoods, local businesses, and community amenities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704127041 is a postcode in North Carolina, primarily including parts of the city of Kernersville. The area is recognized for its suburban neighborhoods, small businesses, and closeness to larger cities like Winston-Salem.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704227042 is a ZIP code located in North Carolina, chiefly serving the town of Mocksville in Davie County. This area includes a mix of housing areas, nearby businesses, and access to local facilities.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27043The 27043 ZIP code is located in North Carolina, covering parts of the town of Kernersville. It includes a combination of housing areas, local shops, and community amenities.https://en.wikipedia.org/wiki/Zip_code
2704527045 is a postal code located in North Carolina, covering areas within Forsyth County. It includes parts of Winston-Salem and surrounding areas, offering a mix of residential neighborhoods and business districts.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2705027050 is a postal code located in North Carolina, primarily including the town of Lexington in Davidson County. This area is renowned for its rich history, local barbecue culture, and active community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27052The 27052 ZIP code is located in North Carolina, mainly including areas within the city of Mount Airy. This area is famous for its cozy vibe and proximity to the Blue Ridge Mountains.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27054The 27054 ZIP code is located in North Carolina and chiefly includes the city of King in Stokes County. This area features a blend of residential, business, and rural landscapes, offering a small-town atmosphere with nearby nearby cities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2705527055 is a postal area located in Kernersville, North Carolina, known for its suburban neighborhood and proximity to the Piedmont Triad region. The area features a blend of living communities, shops, and access to public parks and leisure facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2705927059 is a postal code located in North Carolina, primarily including the city of King in Stokes County. It is part of the Piedmont Triad region, recognized for its blend of a quaint small-town atmosphere and proximity to larger urban areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2706027060 is a ZIP code located in North Carolina, covering parts of the city of Lexington. This area features a mix of residential communities, small businesses, and public facilities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27070The 27070 ZIP code is located in North Carolina, chiefly covering the community of Mocksville and surrounding areas. It includes a combination of housing, commercial, and rural spaces, providing a mix of small-town charm and local facilities.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707127071 is a ZIP code located in North Carolina, primarily serving the community of Mount Airy in Surry County. This area is known for its pleasant rural atmosphere and historical importance.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707627076 is a ZIP code located in North Carolina, mainly serving the town of King. It is part of Stokes County and offers a mix of residential and rural areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2707727077 is a ZIP code located in Surry County, North Carolina, encompassing parts of the city of Mount Airy. This area is known for its scenic landscapes and closeness to the Blue Ridge Mountains.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27083The 27083 ZIP code is located in North Carolina, covering parts of the town of Lexington and nearby areas. It is known for its blend of residential neighborhoods, local businesses, and proximity to recreational parks.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(27)
  • Charlotte: Charlotte is the biggest city in North Carolina and a key financial hub in the southeast United States. It is known for its dynamic urban culture, pro sports teams, and developing economy.
  • Raleigh: Raleigh is the main city of North Carolina, known for its vibrant tech industry and deep history. It is part of the Research Triangle, a key hub for education, healthcare, and innovation.
  • Greensboro: Greensboro is a lively city in North Carolina known for its deep history and cultural attractions. It serves as a key hub for education, business, and transportation in the Piedmont Triad region.
  • Durham: Durham is a lively city in North Carolina known for its deep history, multicultural culture, and robust academic presence, including Duke University. It is a focal point for technology, healthcare, and research, greatly supporting the region's economy.
  • Winston-Salem: Winston-Salem is a city in North Carolina known for its deep history in the tobacco industry and vibrant arts scene. It serves as a cultural and financial hub in the Piedmont Triad region.
  • Fayetteville: Fayetteville is a town in North Carolina known for its rich military history and closeness to Fort Bragg, one of the biggest military installations in the world. It features a vibrant downtown area with cultural attractions, parks, and historic sites.
  • Cary: Cary is a bustling town in North Carolina known for its great lifestyle and strong community spirit. It features a combination of residential and urban amenities, with excellent schools, parks, and a developing technology sector.
  • Wilmington: Wilmington is a venerable port city located in southeastern North Carolina, known for its enchanting riverfront and dynamic cultural scene. It presents a mix of beautiful beaches, antique architecture, and a expanding film industry.
  • High Point: High Point is a city in North Carolina famous for its leading furniture manufacturing industry and yearly High Point Market, the biggest home furnishings trade show in the world. It is within the Piedmont Triad metropolitan region and features a variety of cultural sites and historic locations.
  • Concord: Concord is a town in North Carolina known for its extensive history and thriving community. It is home to the Charlotte Motor Speedway and offers a blend of heritage attractions and outdoor activities.
  • Asheville: Asheville is a lively city in North Carolina known for its historic architecture and flourishing arts scene. Situated in the Blue Ridge Mountains, it offers breathtaking natural beauty and a diverse cultural experience.
  • Greenville: Greenville is a lively city in North Carolina known for its rich history and cultural diversity. It serves as a central hub for education, healthcare, and trade, featuring East Carolina University and a growing downtown area.
  • Jacksonville: Jacksonville is a city located in Onslow County, North Carolina, known for its nearness to Marine Corps Base Camp Lejeune. It features a mix of military influence and Southern charm, adding to its distinctive community atmosphere.
  • Huntersville: Huntersville is a residential town in North Carolina known for its family-friendly community and proximity to Lake Norman. It offers a mix of contemporary amenities, parks, and a historic downtown area.
  • Apex: Apex is a thriving town located in Wake County, North Carolina, known for its quaint downtown and close-knit community spirit. It offers a blend of suburban living with access to parks, schools, and local events.
  • Burlington: Burlington is a town in North Carolina known for its extensive history and lively community. It serves as a regional hub for commerce, culture, and learning in the Piedmont Triad area.
  • Gastonia: Gastonia is a town in North Carolina known for its extensive history in the textile industry. It offers a combination of urban and suburban areas with parks, cultural sites, and a growing economy.
  • Chapel Hill: Chapel Hill is a lively town in North Carolina known for its renowned University of North Carolina at Chapel Hill. It boasts a rich cultural scene, heritage landmarks, and a close sense of community.
  • Rocky Mount: Rocky Mount is a town in North Carolina known for its extensive history and lively arts scene. It serves as a center for commerce and arts in the coastal plains region.
  • Kannapolis: Kannapolis is a city in North Carolina known for its deep history in textile manufacturing. It has become a vibrant community with a focus on education, healthcare, and biotechnology.
  • Wake Forest: Wake Forest is a charming town in North Carolina known for its heritage-rich downtown and thriving community. It offers a mix of small-town charm and contemporary amenities, making it a popular place to live and visit.
  • Hickory: Hickory is a town in North Carolina known for its rich history in furniture making and dynamic cultural scene. It offers a combination of historic architecture and modern amenities, making it a charming place to live and visit.
  • Goldsboro: Goldsboro is a town in Wayne County, North Carolina, known for its rich history and lively community. It serves as a regional hub with cultural sites, educational institutions, and military significance due to its proximity to Seymour Johnson Air Force Base.
  • Salisbury: Salisbury is a historic city in North Carolina known for its well-preserved downtown area and deep cultural heritage. It serves as the county seat of Rowan County and provides a combination of charming small-town atmosphere and modern conveniences.
  • Indian Trail: Indian Trail is a rapidly growing community in North Carolina known for its kid-friendly atmosphere and strong community spirit. It offers a mix of suburban living with quick access to Charlotte's city amenities.
  • Monroe: Monroe is a city in Union County, North Carolina, known for its historic downtown and lively community events. It serves as a regional hub for commerce and culture in the surrounding area.
  • New Bern: New Bern is a ancient city in North Carolina known for its enchanting waterfront and profound colonial heritage. It acts as the county seat of Craven County and offers a mix of cultural attractions and natural beauty.
  • Mooresville: Mooresville is a lively town in North Carolina known for its deep motorsports heritage and closeness to Lake Norman. It offers a mix of small-town charm and contemporary facilities, drawing residents and visitors alike.
  • Garner: Garner is a town located in Wake County, North Carolina, known for its welcoming atmosphere and growing community. It offers a combination of suburban living with easy access to the nearby city of Raleigh.
  • Sanford: Sanford is a city located in Lee County, North Carolina, known for its historic downtown and thriving community. It serves as a regional hub for business, academics, and medical services in the heart part of the state.
  1. Biltmore Estate: The Biltmore Estate in North Carolina is a notable mansion built by George Washington Vanderbilt II, featuring two hundred fifty rooms and remarkable architecture. It is surrounded by lovely gardens and offers visitors a glimpse into the Gilded Age lifestyle.
  2. Great Smoky Mountains National Park: The Great Smoky Mountains National Park is renowned for its varied plant and animal life, ancient mountains, and cloud-shrouded landscapes. It offers a variety of hiking trails, historic buildings, and scenic vistas along the border of North Carolina and Tennessee.
  3. Outer Banks: The Outer Banks is a group of barrier islands off the coast of North Carolina known for its stunning beaches, deep history, and distinctive wildlife. It offers favorite activities such as fishing, water sports, and exploring heritage sites like the Wright Brothers National Memorial.
  4. Wright Brothers National Memorial: Wright Brothers National Memorial in North Carolina celebrates the first successful powered flights by Orville and Wilbur Wright in 1903. The site offers a visitor center, reproduction of the original Flyer, and exhibits detailing the history of aviation.
  5. Battleship North Carolina: The Battleship North Carolina is a historic World War II battleship permanently stationed in Wilmington, North Carolina. It serves as a museum, providing visitors a opportunity to visit its decks and study naval history.
  6. Chimney Rock State Park: Chimney Rock State Park in North Carolina boasts a majestic 315-foot granite monolith providing breathtaking views of the adjacent Blue Ridge Mountains. The park also offers hiking trails, waterfalls, and varied wildlife, attracting outdoor enthusiasts.
  7. Grandfather Mountain: Grandfather Mountain in North Carolina is a rough peak known for its scenic hiking trails, rich wildlife, and the Mile High Swinging Bridge. It offers spectacular panoramic views and is a well-liked destination for outdoor enthusiasts and nature lovers.
  8. Cape Hatteras National Seashore: Cape Hatteras National Seashore in North Carolina features immaculate beaches, diverse wildlife, and heritage lighthouses. It is a popular destination for fishing, surfing, and enjoying natural coastal beauty.
  9. North Carolina Museum of Natural Sciences: The North Carolina Museum of Natural Sciences is a renowned institution showcasing comprehensive exhibits on the natural world, including engaging displays and live animals. It offers educational programs and immersive experiences that showcase the biodiversity and science of the region.
  10. North Carolina Zoo: The North Carolina Zoo is one of the largest natural habitat zoos in the world, home to over 1,600 animals representing more than 250 species. It provides expansive exhibits that replicate African and North American environments, providing a special and captivating wildlife experience.
  11. International Civil Rights Center & Museum: The International Civil Rights Center & Museum in North Carolina honors the 1960 Greensboro sit-ins, a crucial event in the Civil Rights Movement. It provides exhibits and educational programs that emphasize the struggle for racial equality and social justice.
  12. Fort Raleigh National Historic Site: Fort Raleigh National Historic Site maintains the area of the earliest English settlement in America, known as the Lost Colony. It provides visitors a glimpse into early-stage colonial history through open-air exhibits and living history programs.
  13. Jockey's Ridge State Park: Jockey's Ridge State Park offers the tallest natural sand dune system in the Eastern United States, providing stunning views of the nearby landscape. Visitors can take part in activities such as hiking, hang gliding, and kite flying in this distinctive coastal environment.
  14. Tryon Palace: Tryon Palace is a historic site in New Bern, North Carolina, featuring the restored 18th-century governor's mansion and beautiful gardens. It offers a glimpse into colonial life with museum exhibits, guided walks, and special events.
  15. Uwharrie National Forest: Uwharrie National Forest in North Carolina provides diverse outdoor recreational options including hiking, camping, and off-road vehicle trails. It features scenic landscapes with historic mountains, dense forests, and sparkling lakes, perfect for nature enthusiasts.
  16. Mount Mitchell State Park: Mount Mitchell State Park in North Carolina features the tallest peak to the east of the Mississippi River, providing breathtaking panoramic views and varied hiking trails. The park is well-known for its unique flora and fauna, turning it into a favored destination for nature enthusiasts and outdoor explorers.
  17. Merchants Millpond State Park: Merchants Millpond State Park in North Carolina boasts a tranquil millpond encircled by cypress swamps and varied wildlife, providing opportunities for kayaking, fishing, and hiking. The park preserves historic structures and offers a calm natural retreat for outdoor enthusiasts.
  18. Old Salem Museums & Gardens: Old Salem Museums & Gardens in North Carolina offers a view into the rich history and culture of the Moravian settlers through restored buildings, gardens, and interactive exhibits. Visitors can explore 18th and 19th-century architecture, traditional crafts, and beautifully maintained gardens.
  19. Linville Gorge Wilderness: Linville Gorge Wilderness in North Carolina is a wild and scenic area known for its steep canyon and diverse wildlife. It offers challenging hiking trails, spectacular overlooks, and options for rock climbing and fishing.
  20. Blue Ridge Parkway: The Blue Ridge Parkway is a picturesque highway that winds through the Appalachian Mountains, offering spectacular views of the unspoiled landscape. It is famous for its beautiful overlooks, hiking trails, and colorful fall foliage, making it a favored destination for outdoor enthusiasts.
  21. Graveyard Fields: Graveyard Fields is a scenic area in North Carolina's Blue Ridge Mountains famous for its breathtaking waterfalls and vibrant wildflower meadows. It offers favorite hiking trails with amazing views and varied natural beauty.
  22. Sliding Rock: Sliding Rock is a authentic waterfall in Pisgah National Forest, North Carolina, where visitors can glide down a sleek, 60-foot-long rock into a chilly mountain pool. It offers a one-of-a-kind and exciting outdoor experience well-liked with families and adventure seekers.
  23. Looking Glass Falls: Looking Glass Falls is a beautiful 60-foot waterfall located in the Pisgah National Forest of North Carolina. Conveniently located and surrounded by thick vegetation, it is a favorite destination for visitors looking for natural beauty and picture-perfect moments.
  24. Lake Lure: Lake Lure is a scenic reservoir located in the foothills of the Blue Ridge Mountains in North Carolina, renowned for its breathtaking views and recreational activities. It features opportunities for boating, fishing, and hiking, welcoming visitors seeking natural beauty and outdoor adventure.
  25. Tweetsie Railroad: Tweetsie Railroad is a Wild West-themed amusement park in North Carolina featuring a heritage steam locomotive ride through scenic mountain terrain. It offers family-friendly attractions, live entertainment, and year-round events celebrating the region's railroad heritage.
  26. Emerald Isle: Emerald Isle is a beautiful coastal town in North Carolina known for its pristine beaches and family-friendly atmosphere. It offers fantastic opportunities for fishing, boating, and relaxing by the Atlantic Ocean.
  27. High Point Furniture Market: High Point Furniture Market in North Carolina is the biggest home furnishings industry trade show in the world, bringing in buyers and exhibitors globally. It features a extensive array of furniture designs and designs, acting as a important hub for industry networking and innovation.
  28. NASCAR Hall of Fame: The NASCAR Hall of Fame in North Carolina celebrates the legacy and tradition of NASCAR, displaying renowned drivers, classic cars, and noteworthy moments. It includes engaging exhibits and memorabilia, making it a top spot for racing fans.
  29. Discovery Place Science: Discovery Place Science in North Carolina is a engaging scientific museum featuring interactive exhibits, an aquarium, and live demonstrations. It offers learning experiences for all ages focused on technology, biology, and physical science.
  30. Morehead Planetarium and Science Center: Morehead Planetarium and Science Center in North Carolina features engaging exhibits and engrossing astronomy demonstrations that spark interest about the universe. It acts as a hub for science education and public engagement, showcasing advanced technology and research programs.

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Aaron, is absolutely amazing and does a wonderful job with answering all of our questions! We have the POS System and the Clover Flex that he has helped us get. It has done amazing things for our business and has helped us to thrive even … More

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Jason Bell is SUPERMAN!! He explained everything I needed to know to make an informed decision to purchase The Clover. His expertise, availabilty, and friendliness helped me feel at ease in setting up my small self-wellness business point … More

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Stogies Downtown

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We are most pleased with the relationship we’ve had in working with Brilliant POS and their rep Kiana. They worked closely and diligently to help migrate data from a 10 yr old POS system to our current platform. Many bumps along the road … More

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Welcome to the future of

Point of sale done right

Embrace unlimited potential for your business.

Streamline your business. Make smarter decisions.

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Simple-to-use, eliminate wasted time

Our POS system was created with simplicity in mind for the user experience, while providing the array of features sets you need to efficiently grow your business to it’s greatest potential.

Utilize powerful tools to maximize revenue

Insight is everything, you need to know what you don’t already know to make educated decisions. Our in-depth reporting, extensive inventory control, and customer tracking will provide you with that much needed knowledge.

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We're Here For You

Our business is your business. Brilliant POS is 100% customer experience driven. We are into building relationships and growing with your business as it reaches new levels of success.

Brilliant POS is customer experience driven

Exceptional Support

Our outstanding support begins with ensuring you are set up correctly from the start. If you ever happen to need it, we have 24/7/365 US-based support ready to assist. We have you covered; days, nights, weekends, and holidays.

All the features you need, and then some

Payment Processing 4x

Payment Processing

Customers want to use the payment type they prefer; offer them Apple Pay, EMV, PIN Debit, and all the credit card brand options.

Online Transactions 4x

Offline Transactions

If your internet goes down, no need to worry with Brilliant POS. Our POS systems will continue to run flawlessly without internet.

Point of Sale 4x

Point of Sale

Make transactions a breeze; we have simplified the transaction process to keep your customers happy and wanting to come back.

Hardware 4x

Hardware

We provide only the best name-­brand POS hardware in the industry. And of course, all of our hardware is warrantied.

Gift Cards 4x

Gift Cards

Gift cards are a no­-brainer, if you look at the stats they more than pay for themselves. We offer custom and standard designs.

E commerce@4x

E-commerce

Take your business online to capture a broader audience. We’ll integrate the online store with your brick and mortar. Making it simple to add products and fulfill orders.

Beads Inc.

Working with Brilliant POS has been the best choice we could have made for Beads, Inc. Their attention to detail, service and customer satisfaction was fantastic and made the process easy. Almost 2 years later, and we cannot recommend Brilliant POS enough to other small businesses.

Christine White

Owner

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Point of sale

From Wikipedia, the free encyclopedia
This article is about checkout technology. For managed care, see point of service plan.
Points of sale at a Target retail store
Marketing
Management
Key concepts
Account-based marketing · Activation · Annoyance factor · Attribution · Distribution · Brand licensing · Brand management · Cannibalization · Co-creation · Communications · Consumer behaviour · Consumer culture · Digital marketing · Dominance · Effectiveness · Ethics · Horizontal integration · Influencer marketing · Mix · Pricing · Product marketing · Promotion · Retail · Segmentation · Service · Social marketing · Strategy · Vertical integration
Promotional content
Advertising · Ambush marketing · Branding · Corporate anniversary · Direct marketing · Franchising · Gender in advertising · Label · Loyalty marketing · Mobile marketing · On-hold messaging · Personal selling · Premiums · Prizes · Product placement · Propaganda · Publicity · Sales promotion · Sex in advertising · Underwriting spot
Promotional media
Behavioral targeting · Brand ambassador · Counter display unit · Display advertising · Display stand · Drip marketing · Endcap · Gondola · In-game advertising · Mobile advertising · Native advertising · New media · Online advertising · Out-of-home advertising · Point of sale · Product demonstration · Promotional merchandise (merchandising) · Promotional representative · Visual merchandising · Web banner · Word-of-mouth
Research
Market research · Marketing research · Mystery shopping · Consumer research

The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a receipt, as proof of transaction, which is usually printed but can also be dispensed with or sent electronically.[1][2][3]

To calculate the amount owed by a customer, the merchant may use various devices such as weighing scales, barcode scanners, and cash registers (or the more advanced "POS cash registers", which are sometimes also called "POS systems"[4][5]). To make a payment, payment terminals, touch screens, and other hardware and software options are available.

The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as inventory management, CRM, financials, or warehousing.

Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for price tags. Selling prices are linked to the product code of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more efficient stock control. These features are typical of almost all modern ePOS systems.

Terminology

[edit]
The counter of a café at the new Centrum department store in Tampere, Finland in 1961

Retailers and marketers will often refer to the area around the checkout instead as the point of purchase (POP) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a marketing strategy and offers.

Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.

Nevertheless, it is the term POS system rather than retail management system that is in vogue among both end-users and vendors.

The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.

History

[edit]

Software before the 1990s

[edit]
McDonald's POS device by Brobeck

Early electronic cash registers (ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, peer-to-peer communications, local area network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark stores in New Jersey and Dillard's department stores.

One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for McDonald's Restaurants.[6] It used the Intel 8008, an early microprocessor (forerunner to the Intel 8088 processor used in the original IBM Personal Computer). Each station in the restaurant had its own device which displayed the entire order for a customer — for example, [2] Vanilla Shake, [1] Large Fries, [3] Big Mac — using numeric keys and a button for every menu item. By pressing the [Grill] button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the [Total] button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into Manager Mode. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store.

In 1986, Gene Mosher introduced the first graphical point of sale software

In 1986, Gene Mosher introduced the first graphical point of sale software[7] featuring a touchscreen interface under the ViewTouch[8] trademark on the 16-bit Atari 520ST color computer.[9] It featured a color touchscreen widget-driven interface that allowed configuration of widgets representing menu items without low level programming.[10] The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986,[11] in Las Vegas, Nevada, to large crowds visiting the Atari Computer booth. This was the first commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.

In 1986, IBM introduced its 468x series of POS equipment based on Digital Research's Concurrent DOS 286 and FlexOS 1.xx, a modular real-time multi-tasking multi-user operating system.

Modern software (post-1990s)

[edit]

A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also declined, as all the components can now be purchased off-the-shelf.

In 1993, IBM adopted FlexOS 2.32 as the basis of their IBM 4690 OS in their 469x series of POS terminals. This was developed up to 2014 when it was sold to Toshiba, who continued to support it up to at least 2017.

With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems. Touchscreens and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the IBM 4683. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with mechanically keyed entry,[12] some systems favoured adopting GUI technology for ease of learning or for ergonomic factors.[13]

The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $4000 US (as of 2009) per checkout lane.

Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used Microsoft Access database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized community support, for a registry tweak solution has been found for this.[14][unreliable source]

POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.

For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.

POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.

Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to store credit for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged inventory management system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for accounting and tax purposes.

In the hospitality industry, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements.

A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.[15]

With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing, debugging and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.

POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.

Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.

It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.

Hardware interface standardization (post-1980s)

[edit]

Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation.

OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent.

There are nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.

User interface design

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The design of the sale window is the most important one for the user. This user interface is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.

For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.

Although improving the ergonomics is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen contains only what a cashier needs at their disposal to serve customers.

Cloud-based (post-2000s)

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The advent of cloud computing has given birth to the possibility of electronic point of sale (EPOS) systems[16] to be deployed as software as a service, which can be accessed directly from the Internet using a web browser. Using the previous advances in the communication protocols for POS's control of hardware, cloud-based POS systems are independent from platform and operating system limitations. EPOS systems based in the cloud (most small-business POS today) are generally subscription-based, which includes ongoing customer support.[17]

Compared to regular cash registers (which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features.[18][clarification needed][clarification needed]

Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's iPad. Thus cloud-based POS also helped expand POS systems to mobile devices, such as tablet computers or smartphones.[19]

These devices can also act as barcode readers using a built-in camera and as payment terminals using built-in NFC technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.

Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.

Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of fewer bugs and errors.

Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.[20]

Cloud based POS requires an internet connection. For this reason it important to use a device with 3G connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.

A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.

POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire.[21] On-premises installations are therefore sometimes seen alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.

For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.

Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a traditional full on-premises POS system where it can still run without the vendor.

Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in cloud computing.

Retail industry

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Main article: Retail
Points of sale at a grocery store in Ilorin, Nigeria
Points of sales at S-market grocery store in Klaukkala, Finland

The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a cash register (typically a specialized x86-based computer running Windows Embedded or Linux), a method for employee input, cash drawer, receipt printer, barcode scanners (which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a Payment Terminal). It can also include a conveyor belt, checkout divider, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical PC interfaces (such as a keyboard & mouse), it is far more common to utilize touchscreens as they allow for faster response and better customization for the retailer. In the past, most IBM systems used a primarily keyboard-based interface, and NCR previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.

The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways, gift cards, gift registries, customer loyalty programs, promotions, discounts and much more. POS software can also allow for functions such as pre-planned promotional sales, manufacturer coupon validation, foreign currency handling and multiple payment types.

The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.

Point of Sale interface at a supermarket in California.

A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any hard disks for security purposes, and often have limited amounts of RAM.

Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the end of the business day.

This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.

Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.

Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low cost investment and better user experience.[22]

In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter his or her PIN. In the mid-2000s retailers began using "flat screen" or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.

Checkout configuration

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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as Piggly Wiggly, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit.

Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person.[23] Regardless of the configuration, checkout lines usually pass by impulse buy items to grab the attention of otherwise idle customers.

As self-checkout technology has progressed, more retailers of all types have included self-checkout as an option, and in some cases, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using RF technology and cameras to detect items at the door and charge the customer's account automatically.

Hospitality industry

[edit]
Main article: Hospitality industry
Reception desk POS
Restaurant POS
Tablet-based POS

Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records used in accounting and bookkeeping. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties.

Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit". Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.

Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process credit cards and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.

In the fast food industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.

Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.

With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.

In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.

Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.

Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards, EMV chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.

With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.

As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.

Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and modify it on the tablet POS. When the order is being processed this function should be automatically disabled.

Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.

The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.

Some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users.[citation needed] However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.[citation needed]

POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are sold and supported directly by the vendor.

The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.[citation needed]

Accounting forensics

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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.

In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it compulsory for taxpayers to operate on "secure systems". Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.

A certified cash register system must provide for the (i) incommutable,[clarification needed] (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.

If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.

Security

[edit]

Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.

The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a cashier to easily lift money from the cash drawer.

To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts. This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.

To further deter employee theft, the sales counter should also be equipped with a closed-circuit television camera pointed at the POS system to monitor and record all activities.

At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.

The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company monthly total revenue and cost, among others.

It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.

Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.

News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card data from 80,000 customers because Subway's security and POS configuration standards for PCI compliance - which governs credit card and debit card payment systems security - were "directly and blatantly disregarded" by Subway franchisees.[24]

In June 2016, several hundred of Wendy's fast food restaurants had their POS systems hacked by illegally installed malware.[25] The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".

These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.

In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by SAP and Oracle[26] and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.”[27] If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed[28] security bug affects over 300,000 Oracle POS Systems

In some countries, credit and debit cards are only processed via payment terminals. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and debit card data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.

With the launch of mobile payment, particularly Android Pay and Apple Pay in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that are NFC-enabled must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance, iPhone 6 is fully NFC-enabled for mobile payment while iPhone 5 and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.

See also

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References

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