Restaurant POS System

Restaurant POS System

POS Machine : Our Point-Of-Sale System Ensures Smooth And Effective Transactions For Your Retail Organization

Opening Performance with Point of Sale Systems

Ever found yourself tangled in a web of slow transactions and confusing stock records? It resembles attempting to manage flaming torches while riding a unicycle-- possible, but why threat it? Conventional cash registers just don't cut it anymore. They do not have the dexterity and intelligence required to keep up with today's hectic retail environment. What if your POS could do more than simply procedure payments? What if it could anticipate your needs, streamline operations, and make your day smoother?

Envision a system that not only calls up sales but also keeps your inventory completely well balanced, tracks customer preferences, and even produces insightful reports that help you make smarter choices. Seems like a dream? That's precisely what Brilliant POS brings to your service.

Challenges That Often Trip Up Businesses

  • Slow checkout procedures causing disappointed customers
  • Disorganized stock leading to lost sales or overstock
  • Trouble in tracking day-to-day sales and financial information
  • Complex integration with existing business tools
  • Minimal insights into consumer behavior and patterns

Brilliant POS sweeps away these difficulties with a suite of intuitive functions developed to keep your operations buzzing. Here's how it changes the normal chaos into seamless harmony:

  1. Lightning-fast deals that reduce wait times and enhance complete satisfaction.
  2. Real-time inventory updates that prevent costly stockouts or excess.
  3. Automated, easy-to-understand reports that put your financial health front and center.
  4. Robust combination abilities, linking your POS easily with accounting and CRM tools.
  5. Advanced analytics exposing customer getting patterns, helping tailor your marketing methods.
Feature Benefit Influence on Organization
Real-time Stock Tracking Immediate updates on stock levels Avoids overstock and lost sales
Sales Analytics Control Panel Comprehensive information visualization Informed decision-making
Consumer Management Tools Individualized shopping experiences Improved customer loyalty

Isn't it time your Pos. Brilliant POS system did more than simply "point and pay"? With Brilliant POS, every transaction becomes a step towards smarter organization development. The days of wrestling with cumbersome systems are over-- welcome to the era where innovation genuinely raises your retail game

Mastering the Celestial Dance: The Art of Positional Astronomy

Picture standing underneath a velvet sky, stars blinking in their everlasting waltz. How does one capture this cosmic choreography in precise terms? Positional astronomy is the answer, but it demands more than casual stargazing. The battle typically depends on translating the obvious motion of heavenly bodies into precise collaborates on the celestial sphere. Errors in timekeeping, atmospheric refraction, and Earth's own wobble can rush these computations like a mischievous cosmic prankster.

Brilliant POS acknowledges these complex subtleties. They accept the subtle art of outstanding parallax correction and aspect in precession and nutation with surgical precision. Without accounting for these, your star map may place Polaris miles far from its real position, leading to frustration and lost nights.

Expert Tips for Navigating Positional Accuracy

  • Use the current ephemerides: These tables supply the most current positions of heavenly bodies, necessary for dependable observations.
  • Compensate for climatic refraction: Near the horizon, light bends unexpectedly. Using refraction corrections ensures your measurements aren't manipulated.
  • Integrate clocks exactly: Even a couple of seconds' drift can equate into significant positional mistakes.
  • Apply aberration of light changes: This subtle effect, brought on by Earth's motion, moves apparent star positions slightly however importantly.

Why Time is the Silent Trickster

Timekeeping in positional astronomy is a game of high stakes. Even the slightest mismatch in between Universal Time and local time requirements can decipher your entire dataset - Brilliant POS. The sparkle of Brilliant POS lies in its meticulous integration of atomic clock synchronization and sidereal time tracking. This precision guarantees that every celestial coordinate aligns with reality, empowering astronomers to predict eclipses, track satellites, or guide telescopes with undeviating confidence

Element Impact on Positional Accuracy Suggested Correction
Precession Progressive shift of Earth's axis Use upgraded celestial coordinate systems
Nutation Short-term oscillations of Earth's axis Integrate nutation models in estimations
Atmospheric Refraction Light flexing near horizon Apply refraction correction formulas
Stellar Aberration Obvious star position shift Change for Earth's speed relative to light

The Subtle Art of Favorable Operator-Valued Step

Envision attempting to capture a splash of light in a jar-- quantum measurements typically feel that evasive. When handling Favorable Operator-Valued Measure (POVM), the intricacy doesn't just lie in the math however in the subtle interplay between the states and the measurements. The main snag? Traditional projective measurements fall brief in recording the complete spectrum of quantum info, causing incomplete or ambiguous outcomes.

Brilliant POS comprehends that this is not simply a theoretical hiccup but a practical barrier that can blur the clearness of quantum experiments. They utilize advanced frameworks that extend beyond the rigidity of standard forecasts, embracing POVMs to unlock richer, more nuanced information.

3 Key Insights into POVM Implementation

  1. Non-Orthogonality is a Feature, Not a Flaw: Unlike projective steps, POVMs permit results that are not equally exclusive. This flexibility can draw out more information from a single measurement.
  2. Creating Custom-made Measurement Sets: Customizing POVMs to particular quantum systems guarantees enhanced fidelity and robustness against noise.
  3. Operational Realism: POVMs align much better with actual experimental setups, where imperfections and environment-induced decoherence are inevitable.

Have you ever saw how the easiest quantum experiments can spiral into a labyrinth of uncertainties? That's exactly where Brilliant POS's competence shines. They grasp the complex dance between operators and measurement outcomes, guaranteeing that the POVM structure integrates effortlessly with existing quantum protocols.

Quick Tips for Mastering POVMs

  • Always validate the efficiency relation: the amount of POVM aspects need to be the identity operator.
  • Usage semidefinite programming to enhance POVM aspects for optimum info gain.
  • Consider informationally total POVMs when complete state tomography is needed.

Element Projective Measurement POVM
Orthogonality Strictly orthogonal Can be non-orthogonal
Info Extracted Limited to eigenstates Possibly more complete
Experimental Realism Idealized setups Realistic with sound and flaws

Worldwide of quantum details, the devil really conceals in the information. By welcoming the subtle power of POVMs, Brilliant POS does not simply navigate through the fog-- they light up the course to accuracy and clearness.

Deciphering the Heart of Proof of Stake

Picture a dynamic market where trust is currency, but instead of handing over physical cash, individuals stake their own digital properties to verify deals. This Proof of Stake consensus system flips standard mining on its head, rewarding those who put skin in the game rather than raw computing power. The elaborate dance of protecting a blockchain through staking isn't without its subtle intricacies.

Why Staking Isn't Simply Securing Tokens

Lots of newbies believe staking is as simple as parking tokens in a wallet and awaiting rewards. However, the real kicker lies in the nuanced balance between network security and economic incentives. Validators should carefully select the number of tokens to stake, as overcommitting can expose them to significant slashing penalties for misdeed or downtime. It's a fragile tightrope walk, where one misstep could imply losing both credibility and possessions.

Secret Components Every Staker Should Master

  • Comprehending Validator Choice: Not all stakers end up being validators; the system usually selects them based upon the amount staked and coin age, emphasizing fairness and security.
  • Slashing Conditions: These are the guidelines punishing destructive activities such as double-signing or prolonged lack of exercise, created to keep validators truthful.
  • Delegation Mechanics: Token holders who can't run a validator node can delegate their stake to trusted validators, sharing benefits and threats.

How Brilliant POS Navigates the Intricacies

They grasp that the subtle art of stabilizing stake weight and validator efficiency needs comprehensive insights and tools customized for the ecosystem. Rather of leaving users to take care of themselves in a labyrinth of technical lingo, Brilliant POS translates these complexities into instinctive control panels and informs, transforming prospective confusion into clearness.

Aspect Conventional PoW Proof of Stake
Energy Intake High, due to mining rigs Low, relies on staking properties
Validator Selection Mining power Stake quantity & & coin age
Security Threats 51% attacks through hashing power Economic charges, slashing
Scalability Restricted Boosted with staking

Expert Tips for Taking Full Advantage Of Staking Benefits

  1. Regularly keep an eye on network updates to prevent unanticipated slashing occasions.
  2. Diversify delegation to reduce exposure to a single point of failure.
  3. Keep validator nodes online consistently to keep uptime and reputation.
  4. Evaluate historical validator performance before entrusting tokens.
  5. Stay notified about procedure changes that might impact staking criteria.

Point of Sale Solutions in North Carolina: Key Insights

North Carolina is a lively state understood for its rich history, diverse culture, and growing economy. With a population going beyond 10 million, it hosts a variety of markets consisting of innovation, production, and farming. Popular tourist attractions consist of the Blue Ridge Mountains, the Outer Banks, and busy cities like Charlotte and Raleigh. The state is recognized for its business-friendly environment and strong entrepreneurial spirit, making it an ideal location for carrying out efficient point of sale solutions.

For skilled guidance and a totally free consultation on point of sale systems, connecting to Brilliant POS can supply valuable recommendations customized to your requirements.

  1. Pos Systems: These systems optimize transactions and handle sales data. They are essential for modern retail and hospitality businesses, enhancing efficiency and customer service.
  2. Point Of Sale: A POS is the spot where a customer processes a transaction for goods or services, generally in a shop. It's a key element for commerce businesses, allowing sale processing and stock management.
  3. Retail: Retailers depend on point-of-sale technology to manage transactions and inventory. These systems streamline operations and enhance customer experiences.
  4. Transaction: The Transaction is a basic procedure entailing the exchange of goods or services for remuneration. It is the central function driving retail point-of-sale environments by recording sales and managing inventory.
  5. Payment Processing: Payment Processing enables businesses to receive multiple transaction types from customers. It's essential for retail point-of-sale setups, helping seamless transactions and effective sales management.
  6. Inventory Management: Inventory control tracks stock levels to streamline buying decisions and prevent shortages. It's crucial for sales systems to guarantee items are available when customers buy them.
  7. Sales Data: Sales data fuels retail activities by offering understanding into customer behavior and product effectiveness. This information is essential for improving inventory, customizing marketing, and enhancing point-of-sale effectiveness.
  8. Customer Relationship Management: CRM enhances sales by organizing client data and interactions. This consolidation allows businesses to personalize services and marketing according to purchase history from their point-of-sale terminals.
  9. Reporting And Analytics: Reporting And Analytics provide crucial understanding of sales patterns, consumer behavior, and inventory control. This data enables businesses that use point-of-sale solutions to make informed decisions, streamline operations, and improve profitability.
  10. Hardware: Hardware is the foundation of retail transaction processing, enabling streamlined and secure sales. Dependable devices like barcode scanners and receipt printers are crucial for smooth customer experiences at the point of sale.
  11. Software: Software is the base of modern retail operations, managing transactions and stock. It streamlines the checkout process and provides useful data insights for businesses.
  12. Barcode Scanner: Barcode Scanners swiftly read item numbers, ensuring quick and accurate sales at the point of sale. They are integral for productive checkout processes and inventory control in stores.
  13. Receipt Printer: Receipt Printers create paper records of sales for customers. They are essential components in store and support settings for recording sales.
  14. Cash Drawer: The Cash Drawer is a safe container for money in retail environments. It integrates with sales terminals to open instantly upon transaction completion, facilitating cash management.
  15. Credit Card Reader: Credit Card Reader represent vital devices that allow companies to accept card payments from customers. They seamlessly integrate with store configurations to facilitate transactions and streamline the checkout process.
  16. Touchscreen Monitor: Touchscreen Monitors enable intuitive interaction for retail and service transactions. Such displays streamline checkout procedures and boost efficiency at points of sale.
  17. Payment Gateway: A Payment Gateway securely sends transaction data from a point-of-sale terminal and the payment processor. This lets businesses accept different payment methods at their checkout.
  18. Cloud Based Pos: Cloud Based Pos solutions offer companies adaptability and accessibility by keeping data and software on remote servers. This new approach enhances business effectiveness for retail and service sectors by streamlining transactions and management tasks.
  19. Mobile Pos: Mobile Point of Sale (mPOS) permits businesses to take payments and execute sales transactions anywhere with a transportable device. It offers adaptability and convenience, expanding the reach of retail operations.
  20. E Commerce Integration: E Commerce Integration unites online stores with in-store sales platforms, allowing for streamlined operations and inventory management. This link allows businesses to offer customers a smooth shopping experience across all channels.
  21. Restaurant Pos: Restaurant point-of-sale system manages transactions, payments, and food preparation area communication. It constitutes a central element of retail sales management infrastructure.
  22. Retail Pos: Retail Pos is the area where a consumer finishes a transaction. It includes the hardware and programs that enable firms to process sales and manage customer relations at the point of purchase.
  23. Hospitality: Warmth enhances customer journeys, promoting loyalty by way of personalized service. Streamlined transaction handling tools are crucial for smooth operations in the industry.
  24. Point Of Sale System: A Point Of Sale System oversees transactions and selling data. It is a vital component for merchandise businesses to handle payments and monitor inventory.
  25. Data Security: Protecting sensitive payment and customer information is crucial for businesses using electronic retail transaction terminals. Robust Data Security measures assure customer trust and avoid financial losses from breaches.
  26. Payment Card Industry Data Security Standard: Payment Card Industry Data Security Standard certifies secure handling of cardholder data. It safeguards pay terminals and related configurations from infractions.
  27. Pos System: This is a key component of retail and hospitality, enabling sales transactions and managing inventory. These Pos System streamline operations, enhance customer service, and offer valuable data insights.
  28. Credit Card: Credit Cards enable customers to process payments digitally at the point of sale. They streamline transactions and offer businesses a secure way to accept payments.
  29. Debit Card: Debit Cards enable customers to create payments straight from their bank accounts at retail checkout. They streamline transactions and offer a convenient option to cash for in-store purchases.
  30. Cash Register: A Cash Register is a key component for processing transactions in retail environments. It registers sales, computes totals, and handles cash, fulfilling a vital role in a business's point-of-sale operations.
  31. Receipt: Proof of purchase document transactions, providing customers with a record of purchase. This history is important for sales terminals, inventory control, and accounting purposes.
  32. Reporting: Sales tracking provides valuable understanding into business performance. These analytics help optimize inventory and improve customer service at the point of sale.
  33. Cloud Computing: Cloud Computing offers adaptable infrastructure for retail transaction processing. This enables businesses to manage sales data, inventory, and customer information effectively via web-based platforms.
  34. E Commerce: E Commerce improves retail transactions by linking online selling with in-store operations. This connectivity optimizes inventory management and customer data across all sales avenues, enhancing the point of sale experience.
  35. Merchant Account: An Merchant Account allows businesses to take electronic payments from customers. This is critical for today's retail setups, letting seamless transactions with card readers and other point-of-sale equipment.
  36. Security: Protecting financial transactions and shopper data is crucial for retail payment terminals. Robust Security measures establish trust and stop fraud in checkout environments.
  37. Data Encryption: Data Encryption secures delicate financial transactions at store checkout terminals, safeguarding customer information and stopping fraud. This process is essential for keeping trust and complying with data security standards in point-of-sale environments.
  38. Customer Service: Exceptional Customer Service enhances the retail interaction, fostering loyalty and positive brand image. Integrated point-of-sale technology empowers businesses to provide personalized and effective support, ultimately driving customer satisfaction.
  39. Loyalty Program: Client loyalty schemes integrated with point-of-sale technology increase customer retention and generate repeat business through personalized rewards. They monitor purchases and engagement, enabling businesses to provide tailored incentives that foster brand loyalty.
  40. Sales: Sales data drives important knowledge for businesses, shaping inventory management and customer behavior evaluation. Point-of-sale technology optimizes these transactions, improving efficiency and accuracy in tracking Sales performance.
  41. Supply Chain: Supply chain management guarantees the seamless movement of goods from production to the point of sale. Effective supply chains are vital for retail transaction processing to meet customer demand and maintain inventory.
  42. Data Analytics: Data Analytics converts trade data from retail checkout points into actionable insights. This allows companies to improve stock, customize customer experiences, and refine sales strategies.
  43. Loss Prevention: Loss Prevention strategies integrated with point-of-sale technology help retailers reduce theft and errors. Such combined systems provide tools for tracking transactions and identifying suspicious activity, protecting revenue.
  44. Pricing: Pricing strategies are essential for boosting profitability inside retail locations. Electronic point-of-sale setups simplify price management, discounts, and promotions, ensuring accurate transactions and inventory control.
  45. Marketing: Marketing drives customer interaction and brand awareness, which is essential for boosting sales through point-of-sale technology. It helps businesses draw in and retain customers, eventually increasing the capacity of their transaction platforms.
  46. Mobile Point Of Sale: Mobile Point Of Sale allows businesses to handle transactions and take payments from anywhere using mobile devices. It's an increasingly vital part of today's retail and service industry checkout solutions.
  47. Retail Technology: Retail Technology improves consumer engagements and streamlines processes. These developments transform payment processes and inventory control for businesses.
  48. Self Checkout: Self Checkout kiosks enable customers to scan and purchase items on their own, streamlining the retail process. This technology works with retail payment systems, improving efficiency and reducing wait times.
  49. Enterprise Resource Planning: Enterprise Resource Planning integrates core business operations, streamlining processes and data management. It enhances retail checkout systems by delivering real-time stock, customer, and sales data for data-driven decision-making.
  50. Accounting: Bookkeeping records financial data, offering insights into company performance. This is vital for store businesses using point-of-sale technology to handle transactions and inventory.
  51. Transaction Processing: Transaction Processing ensures that sales and payments are precisely logged and handled. It's essential for retail checkout infrastructure to handle buys, returns, and other financial interactions.
  52. Accounting Software: Accounting Software works with retail transaction platforms to simplify financial data. This connection automates bookkeeping tasks associated with sales and inventory.
  53. Payment Terminal: Payment Terminals enable electronic payment processing at the purchase. They are critical for businesses to receive different billing methods and complete transactions.
  54. Magnetic Stripe Reader: Magnetic stripe readers interpret data from credit and debit cards for transaction processing. They are often used at checkout lines to facilitate payments.
  55. Emv Chip: EMV chips enhance payment security by encrypting transaction data. They are crucial for contemporary retail checkout systems, minimizing fraud.
  56. Near Field Communication: Near Field Communication (NFC) allows contactless transactions by letting customers to easily tap their cards or gadgets at compatible checkout systems. This method streamlines transactions and enhances the customer experience at the checkout.
  57. Restaurant: Eateries utilize computerized checkout tech to make easier order taking, payment processing, and inventory control. These systems help improve efficiency and accuracy in Restaurant operations.
  58. Transaction Log: Transaction Logs record every operation in a retail business sales system, ensuring data integrity. They permit auditing, recovery from failures, and monitoring sales trends.
  59. Transaction Fee: Transaction Fees represent costs imposed on businesses for handling payments, impacting profitability. These fees are crucial to consider when evaluating payment processing solutions for retail point-of-sale setups.
  60. Transaction Authorization: Transaction Authorization validates enough funds or credit for purchases at point-of-sale terminals. It assures payment security and prevents fraudulent transactions throughout retail sales.
  61. Transaction Settlement: Transaction settlement finalizes payments from clients to a company. It's crucial for retailers using electronic sales systems to reconcile daily transactions and get funds.
  62. Credit Card Processing: Credit Card Processing allows businesses to receive card payments from customers. It is essential for modern retail checkout solutions, streamlining transactions and improving customer convenience.
  63. Debit Card Processing: Debit Card Processing allows companies to accept payments directly from clients' checking accounts. This feature is essential for today's retail payment systems allowing for smooth transactions.
  64. Emv Chip Card: EMV chip cards improve payment protection by using a microchip to encrypt transaction data. They are crucial for modern retail checkout systems, reducing fraud and improving data protection.
  65. Contactless Payment: Contactless Payment enable customers to rapidly and securely pay by waving their card or mobile. This technology streamlines purchases at the checkout, improving the shopping experience.
  66. Mobile Payment: Mobile Payment lets customers to conduct transactions with mobile phones or other devices. This technology simplifies checkout at points of purchase, boosting speed and convenience.
  67. Online Payment: Online Payment processing permits businesses to accept digital transactions. This incorporation is crucial for contemporary retail checkout systems, expediting sales and enhancing customer experience.
  68. Fraud Detection: Fraud Detection analyzes transaction data to spot and prevent fraudulent activities at sales locations. This protects businesses and customers from monetary losses and maintains faith in payment processing.
  69. Pci Dss Compliance: Pci Dss Compliance certifies safe management of cardholder data for businesses using point-of-sale systems. Following these rules safeguards customer information and prevents data leaks during operations.
  70. Chargeback: Reversals occur when customers challenge a payment, requiring merchants to refund the payment if the dispute is valid. These disputes affect businesses that use point-of-sale technology by potentially decreasing revenue and accruing fees.
  71. Payment Processor: Payment processors are vital for firms as they safely process payments between customers and merchants. They approve and move money during purchases at the time of sale.
  72. Interchange Fee: Interchange Fees are costs levied by banks for handling electronic payments. These fees affect the price merchants pay when customers use cards at POS terminals.
  73. Payment Security: Payment security is crucial for safeguarding customer information and preventing fraud during transactions. Secure payment handling is vital for businesses utilizing point-of-sale technology to keep trust and avoid financial losses.
  74. Tokenization: Tokenization substitutes sensitive data with insensitive replacements, safeguarding customer information. This procedure is essential for safeguarding payment card information within point of sale point of sale systems.
  75. Encryption: Encryption protects vulnerable payment data throughout exchanges at store checkout terminals. It guarantees the safety of financial information, shielding customers and businesses from fraud.
  76. Card Reader: Card Readers are vital devices that enable businesses to accept electronic payments from customers. They play a key role in store environments and POS setups, simplifying transactions.
  77. Merchant Services: Business solutions allow businesses to receive various payment options. They are vital for contemporary retail configurations, guaranteeing seamless transactions at the point of sale.
  78. Ach Transfer: ACH Transfer allow businesses to directly charge customer bank accounts for purchases. This payment method offers a secure and efficient alternative to credit cards within retail payment solutions.
  79. Payment Solutions: Payment Solutions are essential for companies to efficiently handle payments. They represent key elements in store point-of-sale systems, allowing seamless and safe transaction acceptance.
  80. Point Of Sale Systems: Such solutions simplify transactions and manage sales data. They are essential components of retail and hospitality operations, improving efficiency and customer experience at the Point Of Sale Systems checkout.
  81. Stock Control: Inventory management ensures businesses maintain ideal inventory amounts, preventing stockouts and excess inventory. It combines with retail point-of-sale technology to instantly update inventory with each sale, giving real-time visibility and data for informed decisions.
  82. Supply Chain Management: Supply Chain Management ensures the effective flow of goods from vendors to stores. It optimizes inventory and distribution for POS operations, improving customer experiences.
  83. Demand Forecasting: Demand Forecasting estimates future customer demands, enabling retail businesses to optimize inventory and staffing. This guarantees smooth transaction processing at the point of sale and improves customer satisfaction.
  84. Economic Order Quantity: EOQ enhances inventory purchasing to minimize expenses. When integrated with point-of-sale sales management systems, it ensures items are in stock while reducing storage costs.
  85. Just In Time Inventory: Just In Time Inventory decreases warehousing costs by accepting goods only when required. This efficient strategy improves stock levels tracked by retail sales systems.
  86. Warehouse Management: Warehouse management assures effective warehousing and flow of goods. It's essential for retail checkout solutions to precisely track stock and fulfill customer orders.
  87. Inventory Optimization: Inventory Optimization makes certain companies possess the right products in stock, reducing waste and increasing revenue. This is crucial for retailing environments, improving effectiveness and customer service.
  88. Retail Management: Retail Management oversees all aspects of store activities, guaranteeing efficient procedures and customer happiness. This covers managing the electronic POS, improving inventory, and instructing staff to provide seamless transactions.
  89. Inventory Turnover: Inventory Turnover assesses how effectively a business employs its stock, affecting profitability. Retail point-of-sale technology assists optimize inventory management by tracking sales and stock levels in real time.
  90. Perpetual Inventory: Perpetual Inventory constantly tracks stock levels, supplying current data on obtainable products. This enables businesses that use electronic point-of-sale solutions to make knowledgeable decisions about inventory management and avoid out of stock situations or overstocking.
  91. Periodic Inventory: Periodic stocktaking entails manually counting stock at certain intervals to revise inventory logs. This method helps retail operations align physical stock with recorded data, assisting in loss prevention and guiding restocking decisions for sales settings.
  92. Inventory Valuation: Inventory Valuation figures the cost of goods on hand, affecting profitability and tax obligations. Precise assessment is essential for retail point-of-sale setups to monitor stock levels and improve buying choices.
  93. Inventory Auditing: Inventory Auditing entails verifying actual stock against documented data to identify discrepancies and ensure accuracy. This procedure is crucial for companies using retail point-of-sale systems, as it aids keep precise inventory levels and stop losses.
  94. Barcodes: Barcodes speed up checkout procedures by enabling fast and precise product recognition. This tech is vital for today's retail businesses to control stock and sales effectively at the time of sale.
  95. Weighted Average Cost: Weighted Average Cost calculates inventory value based on the average cost of goods, crucial for precise financial reporting. Retail point-of-sale setups benefit from this method by keeping precise stock valuation and profitability monitoring.
  96. Inventory Shrinkage: Inventory Shrinkage, comprising losses from stealing, damage, and errors, straightforwardly affects earnings for companies. POS setups play a key role in monitoring inventory and identifying inconsistencies that contribute to shrinkage.
  97. Reorder Point: Reorder Point helps companies avoid stockouts by prompting restocking when inventory levels fall to a predetermined level. This ensures seamless sales processes at the transaction point and customer satisfaction.
  98. Safety Stock: Safety Stock is additional inventory kept to buffer against variations in demand and supply. This assures retail operations can satisfy customer orders even when unforeseen fluctuations happen at the point of sale.
  99. Lead Time: Lead Time is the time from order placing and when the products are available for purchase. Reduced lead times can improve stock control and customer satisfaction at the checkout.
  100. Abc Analysis: Abc Analysis categorizes inventory to prioritize resources based on value, pinpointing high-impact items for focused management. This is essential for retail checkout solutions to improve stock levels and ensure availability of key products.
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  3. 27016: The postal code 27016 is located in the state of North Carolina, primarily including the community of Dobson in Surry County. This location includes a mix of residential districts, small businesses, and countryside.
  4. 27017: 27017 is a postal area located in North Carolina, covering parts of Forsyth County. It includes locations such as Kernersville, known for its heritage downtown and community events.
  5. 27018: The 27018 ZIP code is located in North Carolina, encompassing parts of the area of Bermuda Run and surrounding areas. It is known for its suburban neighborhoods and proximity to local parks and amenities.
  6. 27019: The 27019 ZIP code is located in North Carolina, encompassing parts of the community of Clemmons. It is known for its residential setting with proximity to local parks, educational institutions, and shopping centers.
  7. 27020: 27020 is a ZIP code located in North Carolina, primarily including the city of Clemmons in Forsyth County. This area is recognized for its residential areas, local parks, and nearness to Winston-Salem.
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  9. 27022: The 27022 ZIP code is located in North Carolina, primarily covering parts of the city of Mocksville. It includes a mix of residential communities, local businesses, and rural areas, reflecting the varied character of Davie County.
  10. 27023: 27023 is a postal code located in North Carolina, primarily covering parts of the city of Lexington in Davidson County. This area offers a combination of residential areas, local businesses, and community services.
  11. 27025: 27025 is a zip code located in Dobson, North Carolina, within Surry County. It encompasses a blend of living, farming, and small commercial areas, highlighting the region's country feel.
  12. 27027: The 27027 ZIP code is located in North Carolina, covering sections of Forsyth County. It includes the city of Clemmons and surrounding areas, known for its residential communities and proximity to Winston-Salem.
  13. 27028: The 27028 ZIP code is located in North Carolina, chiefly covering areas of the town of Denton. It is found within Davidson County and features a mix of housing and rural areas.
  14. 27030: The postal code 27030 is located in North Carolina, primarily covering the area of Elkin. This area is known for its scenic landscapes and closeness to the Yadkin Valley wine region.
  15. 27040: 27040 is a ZIP Code chiefly serving Kernersville, a town in Forsyth County, North Carolina. This area includes a mix of residential districts, small businesses, and community amenities.
  16. 27041: 27041 is a zip code in North Carolina, primarily including parts of the city of Kernersville. The area is recognized for its suburban areas, small businesses, and closeness to larger cities like Winston-Salem.
  17. 27042: 27042 is a ZIP code located in North Carolina, mainly serving the town of Mocksville in Davie County. This area features a blend of housing areas, nearby businesses, and access to area services.
  18. 27043: The 27043 ZIP code is located in North Carolina, encompassing parts of the area of Kernersville. It offers a combination of housing areas, small businesses, and community amenities.
  19. 27045: 27045 is a postal code located in North Carolina, covering areas within Forsyth County. It includes parts of Winston-Salem and surrounding communities, offering a mix of residential neighborhoods and business districts.
  20. 27050: 27050 is a ZIP code located in North Carolina, primarily serving the town of Lexington in Davidson County. This area is famous for its rich history, local barbecue culture, and vibrant community events.
  21. 27052: The 27052 ZIP code is located in North Carolina, primarily encompassing sections of the community of Mount Airy. This area is famous for its quaint atmosphere and nearby the Blue Ridge Mountains.
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  23. 27055: 27055 is a postal area located in Kernersville, North Carolina, known for its suburban neighborhood and proximity to the Piedmont Triad area. The area features a mix of housing areas, small businesses, and access to green spaces and recreation centers.
  24. 27059: 27059 is a postal code located in North Carolina, primarily serving the city of King in Stokes County. It is part of the Piedmont Triad region, recognized for its mix of small-town charm and proximity to larger urban areas.
  25. 27060: 27060 is a postal code located in North Carolina, covering areas of the city of Lexington. This area includes a blend of residential neighborhoods, local shops, and public facilities.
  26. 27070: The 27070 ZIP code is located in North Carolina, chiefly covering the town of Mocksville and surrounding areas. It offers a mix of housing, commercial, and countryside zones, providing a combination of quaint small-town appeal and public services.
  27. 27071: 27071 is a ZIP code located in North Carolina, primarily serving the city of Mount Airy in Surry County. This area is known for its quaint small-town atmosphere and heritage.
  28. 27076: 27076 is a ZIP code located in North Carolina, mainly serving the community of King. It is part of Stokes County and includes a mix of residential and rural areas.
  29. 27077: 27077 is a ZIP code located in Surry County, North Carolina, encompassing areas of the city of Mount Airy. This area is known for its beautiful landscapes and closeness to the Blue Ridge Mountains.
  30. 27083: The 27083 ZIP code is located in North Carolina, covering sections of the city of Lexington and surrounding areas. It is known for its mix of residential neighborhoods, local businesses, and proximity to recreational parks.
  • Charlotte: Charlotte is the largest city in North Carolina and a major financial hub in the southeastern United States. It is known for its lively urban culture, professional sports teams, and growing economy.
  • Raleigh: Raleigh is the main city of North Carolina, known for its dynamic tech industry and extensive history. It is part of the Research Triangle, a key hub for education, healthcare, and innovation.
  • Greensboro: Greensboro is a lively city in North Carolina known for its deep history and artistic attractions. It serves as a important hub for education, business, and transportation in the Piedmont Triad region.
  • Durham: Durham is a vibrant city in North Carolina known for its extensive history, diverse culture, and robust academic presence, including Duke University. It is a focal point for technology, healthcare, and research, greatly supporting the region's economy.
  • Winston-Salem: Winston-Salem is a city in North Carolina known for its rich history in the tobacco industry and vibrant arts scene. It serves as a artistic and financial hub in the Piedmont Triad region.
  • Fayetteville: Fayetteville is a city in North Carolina known for its extensive military history and closeness to Fort Bragg, one of the biggest military installations in the world. It features a dynamic downtown area with cultural attractions, parks, and historic sites.
  • Cary: Cary is a bustling town in North Carolina known for its high quality of life and robust community spirit. It features a mix of suburban and city amenities, with outstanding schools, parks, and a expanding technology sector.
  • Wilmington: Wilmington is a historic port city situated in southeastern North Carolina, noted for its enchanting riverfront and lively cultural scene. It provides a combination of stunning beaches, venerable architecture, and a growing film industry.
  • High Point: High Point is a town in North Carolina known for its notable furniture manufacturing industry and annual High Point Market, the biggest home furnishings exhibition in the globe. It is within the Piedmont Triad metropolitan area and offers a blend of cultural attractions and historic sites.
  • Concord: Concord is a city in North Carolina known for its extensive history and lively community. It is home to the Charlotte Motor Speedway and offers a blend of cultural attractions and al fresco activities.
  • Asheville: Asheville is a vibrant city in North Carolina known for its historic architecture and thriving arts scene. Situated in the Blue Ridge Mountains, it offers breathtaking natural beauty and a diverse cultural experience.
  • Greenville: Greenville is a dynamic city in North Carolina known for its rich history and cultural variety. It serves as a key hub for learning, healthcare, and business, featuring East Carolina University and a developing downtown area.
  • Jacksonville: Jacksonville is a town located in Onslow County, North Carolina, known for its nearness to Marine Corps Base Camp Lejeune. It features a mix of military heritage and Southern charm, adding to its distinctive community atmosphere.
  • Huntersville: Huntersville is a suburban town in North Carolina known for its welcoming community and closeness to Lake Norman. It offers a mix of up-to-date amenities, parks, and a heritage downtown area.
  • Apex: Apex is a vibrant town located in Wake County, North Carolina, known for its quaint downtown and strong community spirit. It offers a blend of suburban living with access to parks, schools, and local events.
  • Burlington: Burlington is a city in North Carolina known for its deep history and dynamic community. It serves as a regional hub for commerce, arts, and education in the Piedmont Triad area.
  • Gastonia: Gastonia is a town in North Carolina famous for its deep history in the textile industry. It offers a mix of city and suburban areas with parks, arts and culture, and a developing economy.
  • Chapel Hill: Chapel Hill is a dynamic town in North Carolina known for its renowned University of North Carolina at Chapel Hill. It boasts a thriving cultural scene, historic landmarks, and a close sense of community.
  • Rocky Mount: Rocky Mount is a municipality in North Carolina known for its rich history and vibrant arts scene. It serves as a regional hub for business and arts in the coastal plains region.
  • Kannapolis: Kannapolis is a town in North Carolina renowned for its rich history in cloth making. It has developed into a lively community with a emphasis on education, healthcare, and biotechnology.
  • Wake Forest: Wake Forest is a delightful town in North Carolina known for its heritage-rich downtown and lively community. It offers a combination of small-town charm and up-to-date amenities, making it a well-liked place to live and visit.
  • Hickory: Hickory is a city in North Carolina famous for its deep history in furniture production and dynamic cultural scene. It features a combination of historic architecture and contemporary amenities, making it a delightful place to live and explore.
  • Goldsboro: Goldsboro is a municipality in Wayne County, North Carolina, known for its rich history and lively community. It serves as a community focal point with cultural attractions, schools and colleges, and military significance due to its proximity to Seymour Johnson Air Force Base.
  • Salisbury: Salisbury is a historic city in North Carolina known for its meticulously maintained downtown area and rich cultural tradition. It acts as the county seat of Rowan County and provides a mix of charming small-town atmosphere and modern facilities.
  • Indian Trail: Indian Trail is a rapidly growing community in North Carolina known for its family-friendly atmosphere and vibrant community spirit. It offers a blend of suburban living with convenient access to Charlotte's metropolitan amenities.
  • Monroe: Monroe is a city in Union County, North Carolina, known for its historic downtown and thriving community events. It serves as a regional hub for business and arts in the surrounding area.
  • New Bern: New Bern is a historic city in North Carolina known for its charming waterfront and rich colonial heritage. It serves as the county seat of Craven County and offers a combination of cultural attractions and natural beauty.
  • Mooresville: Mooresville is a lively town in North Carolina known for its strong motorsports heritage and proximity to Lake Norman. It offers a mix of small-town charm and modern amenities, drawing residents and visitors alike.
  • Garner: Garner is a community located in Wake County, North Carolina, known for its welcoming atmosphere and growing community. It offers a mix of suburban living with convenient access to the nearby city of Raleigh.
  • Sanford: Sanford is a city located in Lee County, North Carolina, known for its historic downtown and vibrant community. It serves as a regional hub for business, academics, and healthcare in the central part of the state.
Biltmore EstateThe Biltmore Estate in North Carolina is a historic mansion built by George Washington Vanderbilt II, featuring 250 rooms and spectacular architecture. It is surrounded by beautifully landscaped gardens and offers visitors a peek into the Gilded Age lifestyle.https://en.wikipedia.org/wiki/Biltmore_Estate
Great Smoky Mountains National ParkThe Great Smoky Mountains National Park is famous for its rich plant and animal life, time-honored mountains, and foggy landscapes. It offers a variety of hiking trails, historic buildings, and scenic vistas along the border of North Carolina and Tennessee.https://en.wikipedia.org/wiki/Great_Smoky_Mountains_National_Park
Outer BanksThe Outer Banks is a group of barrier islands off the coast of North Carolina known for its breathtaking beaches, rich history, and special wildlife. It offers favorite activities such as fishing, water sports, and exploring historic sites like the Wright Brothers National Memorial.https://en.wikipedia.org/wiki/Outer_Banks
Wright Brothers National MemorialWright Brothers National Memorial in North Carolina celebrates the first pioneering powered flights by Orville and Wilbur Wright in 1903. The site includes a visitor center, replica of the original Flyer, and exhibits highlighting the history of aviation.https://en.wikipedia.org/wiki/Wright_Brothers_National_Memorial
Battleship North CarolinaThe Battleship North Carolina is a historic World War II battleship permanently stationed in Wilmington, North Carolina. It serves as a museum, offering visitors a possibility to tour its decks and study naval history.https://en.wikipedia.org/wiki/USS_North_Carolina_(BB-55)
Chimney Rock State ParkChimney Rock State Park in North Carolina features a majestic 315-foot granite monolith providing breathtaking views of the nearby Blue Ridge Mountains. The park also offers hiking trails, waterfalls, and diverse wildlife, attracting outdoor enthusiasts.https://en.wikipedia.org/wiki/Chimney_Rock_State_Park
Grandfather MountainGrandfather Mountain in North Carolina is a rugged peak known for its beautiful hiking trails, varied wildlife, and the Mile High Swinging Bridge. It offers breathtaking panoramic views and is a well-liked destination for outdoor enthusiasts and nature lovers.https://en.wikipedia.org/wiki/Grandfather_Mountain
Cape Hatteras National SeashoreCape Hatteras National Seashore in North Carolina offers immaculate beaches, varied wildlife, and heritage lighthouses. It is a well-known destination for fishing, surfing, and discovering natural coastal beauty.https://en.wikipedia.org/wiki/Cape_Hatteras_National_Seashore
North Carolina Museum of Natural SciencesThe North Carolina Museum of Natural Sciences is a famous institution offering comprehensive exhibits on the natural world, including engaging displays and live animals. It offers educational programs and interactive experiences that emphasize the biodiversity and science of the region.https://en.wikipedia.org/wiki/North_Carolina_Museum_of_Natural_Sciences
North Carolina ZooThe North Carolina Zoo is among the largest natural habitat zoos in the world, featuring over 1,600 animals representing more than 250 species. It boasts large exhibits that recreate African and North American environments, offering a unique and captivating wildlife experience.https://en.wikipedia.org/wiki/North_Carolina_Zoo
International Civil Rights Center & MuseumThe International Civil Rights Center & Museum in North Carolina honors the 1960 Greensboro sit-ins, a significant event in the Civil Rights Movement. It provides exhibits and educational programs that showcase the struggle for racial equality and social justice.https://en.wikipedia.org/wiki/International_Civil_Rights_Center_%26_Museum
Fort Raleigh National Historic SiteFort Raleigh National Historic Site preserves the site of the earliest English settlement in America, known as the Lost Colony. It provides visitors a view into early colonial history through open-air exhibits and living history programs.https://en.wikipedia.org/wiki/Fort_Raleigh_National_Historic_Site
Jockey's Ridge State ParkJockey's Ridge State Park features the tallest natural sand dune system in the Eastern United States, providing breathtaking views of the adjacent landscape. Visitors can participate in activities such as hiking, hang gliding, and kite flying in this distinctive coastal environment.https://en.wikipedia.org/wiki/Jockey%27s_Ridge_State_Park
Tryon PalaceTryon Palace is a historic site in New Bern, North Carolina, featuring the renovated 18th-century governor's mansion and stunning gardens. It offers a view into colonial life with museum exhibits, guided walks, and special events.https://en.wikipedia.org/wiki/Tryon_Palace
Uwharrie National ForestUwharrie National Forest in North Carolina provides diverse outdoor activities including hiking, camping, and off-road vehicle trails. It boasts scenic landscapes with old mountains, dense forests, and sparkling lakes, ideal for nature enthusiasts.https://en.wikipedia.org/wiki/Uwharrie_National_Forest
Mount Mitchell State ParkMount Mitchell State Park in North Carolina offers the highest peak east of the Mississippi River, offering breathtaking panoramic views and varied hiking trails. The park is famous for its unique flora and fauna, turning it into a popular destination for nature enthusiasts and outdoor adventurers.https://en.wikipedia.org/wiki/Mount_Mitchell_State_Park
Merchants Millpond State ParkMerchants Millpond State Park in North Carolina offers a serene millpond fringed with cypress swamps and rich wildlife, presenting opportunities for kayaking, fishing, and hiking. The park protects historic structures and serves as a peaceful natural retreat for outdoor enthusiasts.https://en.wikipedia.org/wiki/Merchants_Millpond_State_Park
Old Salem Museums & GardensOld Salem Museums & Gardens in North Carolina provides a view into the rich history and culture of the Moravian settlers through restored buildings, gardens, and interactive exhibits. Visitors can discover 18th and 19th-century architecture, traditional crafts, and beautifully maintained gardens.https://en.wikipedia.org/wiki/Old_Salem
Linville Gorge WildernessLinville Gorge Wilderness in North Carolina is a rugged and picturesque area known for its deep canyon and rich wildlife. It offers challenging hiking trails, breathtaking overlooks, and chances for rock climbing and fishing.https://en.wikipedia.org/wiki/Linville_Gorge
Blue Ridge ParkwayThe Blue Ridge Parkway is a scenic highway that meanders through the Appalachian Mountains, offering spectacular views of the unspoiled landscape. It is renowned for its scenic overlooks, hiking trails, and colorful fall foliage, making it a popular destination for outdoor enthusiasts.https://en.wikipedia.org/wiki/Blue_Ridge_Parkway
Graveyard FieldsGraveyard Fields is a picturesque area in North Carolina's Blue Ridge Mountains renowned for its spectacular waterfalls and lively wildflower meadows. It offers favorite hiking trails with amazing views and rich natural beauty.https://en.wikipedia.org/wiki/Graveyard_Fields
Sliding RockSliding Rock is a genuine waterfall in Pisgah National Forest, North Carolina, where visitors can glide down a sleek, 60-foot-long rock into a chilly mountain pool. It offers a one-of-a-kind and thrilling outdoor experience popular with families and adventure seekers.https://en.wikipedia.org/wiki/Sliding_Rock
Looking Glass FallsLooking Glass Falls is a breathtaking 60-foot waterfall located in the Pisgah National Forest of North Carolina. Easily accessible and surrounded by thick vegetation, it is a favorite destination for visitors looking for natural beauty and photo opportunities.https://en.wikipedia.org/wiki/Looking_Glass_Falls
Lake LureLake Lure is a picturesque reservoir situated in the foothills of the Blue Ridge Mountains in North Carolina, known for its stunning views and recreational activities. It features opportunities for boating, fishing, and hiking, welcoming visitors seeking natural beauty and outdoor adventure.https://en.wikipedia.org/wiki/Lake_Lure,_North_Carolina
Tweetsie RailroadTweetsie Railroad is a Western-themed amusement park in North Carolina featuring a classic steam locomotive ride through beautiful mountain terrain. It offers kid-friendly attractions, live entertainment, and special events celebrating the region's railroad heritage.https://en.wikipedia.org/wiki/Tweetsie_Railroad
Emerald IsleEmerald Isle is a picturesque coastal town in North Carolina known for its pristine beaches and kid-friendly atmosphere. It offers wonderful opportunities for fishing, boating, and relaxing by the Atlantic Ocean.https://en.wikipedia.org/wiki/Emerald_Isle,_North_Carolina
High Point Furniture MarketHigh Point Furniture Market in North Carolina is the most extensive home furnishings sector trade show in the world, drawing buyers and exhibitors from around the globe. It displays a extensive array of furniture designs and designs, acting as a important hub for industry networking and innovation.https://en.wikipedia.org/wiki/High_Point_Market
NASCAR Hall of FameThe NASCAR Hall of Fame in North Carolina honors the legacy and tradition of NASCAR, showcasing legendary drivers, classic cars, and unforgettable moments. It includes interactive exhibits and memorabilia, making it a top spot for racing fans.https://en.wikipedia.org/wiki/NASCAR_Hall_of_Fame
Discovery Place ScienceDiscovery Place Science in North Carolina is a interactive science museum featuring hands-on exhibits, an aquarium, and live demonstrations. It offers educational experiences for all ages focused on technology, biology, and physics.https://en.wikipedia.org/wiki/Discovery_Place
Morehead Planetarium and Science CenterMorehead Planetarium and Science Center in North Carolina provides interactive displays and immersive astronomy shows that encourage interest about the universe. It serves as a hub for science education and public engagement, highlighting advanced technology and research programs.https://en.wikipedia.org/wiki/Morehead_Planetarium_and_Science_Center

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Aaron, is absolutely amazing and does a wonderful job with answering all of our questions! We have the POS System and the Clover Flex that he has helped us get. It has done amazing things for our business and has helped us to thrive even … More

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Jason Bell is SUPERMAN!! He explained everything I needed to know to make an informed decision to purchase The Clover. His expertise, availabilty, and friendliness helped me feel at ease in setting up my small self-wellness business point … More

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We are most pleased with the relationship we’ve had in working with Brilliant POS and their rep Kiana. They worked closely and diligently to help migrate data from a 10 yr old POS system to our current platform. Many bumps along the road … More

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Point of sale

From Wikipedia, the free encyclopedia
This article is about checkout technology. For managed care, see point of service plan.
Points of sale at a Target retail store
Marketing
Management
Key concepts
Account-based marketing · Activation · Annoyance factor · Attribution · Distribution · Brand licensing · Brand management · Cannibalization · Co-creation · Communications · Consumer behaviour · Consumer culture · Digital marketing · Dominance · Effectiveness · Ethics · Horizontal integration · Influencer marketing · Mix · Pricing · Product marketing · Promotion · Retail · Segmentation · Service · Social marketing · Strategy · Vertical integration
Promotional content
Advertising · Ambush marketing · Branding · Corporate anniversary · Direct marketing · Franchising · Gender in advertising · Label · Loyalty marketing · Mobile marketing · On-hold messaging · Personal selling · Premiums · Prizes · Product placement · Propaganda · Publicity · Sales promotion · Sex in advertising · Underwriting spot
Promotional media
Behavioral targeting · Brand ambassador · Counter display unit · Display advertising · Display stand · Drip marketing · Endcap · Gondola · In-game advertising · Mobile advertising · Native advertising · New media · Online advertising · Out-of-home advertising · Point of sale · Product demonstration · Promotional merchandise (merchandising) · Promotional representative · Visual merchandising · Web banner · Word-of-mouth
Research
Market research · Marketing research · Mystery shopping · Consumer research

The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a receipt, as proof of transaction, which is usually printed but can also be dispensed with or sent electronically.[1][2][3]

To calculate the amount owed by a customer, the merchant may use various devices such as weighing scales, barcode scanners, and cash registers (or the more advanced "POS cash registers", which are sometimes also called "POS systems"[4][5]). To make a payment, payment terminals, touch screens, and other hardware and software options are available.

The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as inventory management, CRM, financials, or warehousing.

Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for price tags. Selling prices are linked to the product code of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more efficient stock control. These features are typical of almost all modern ePOS systems.

Terminology

[edit]
The counter of a café at the new Centrum department store in Tampere, Finland in 1961

Retailers and marketers will often refer to the area around the checkout instead as the point of purchase (POP) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a marketing strategy and offers.

Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.

Nevertheless, it is the term POS system rather than retail management system that is in vogue among both end-users and vendors.

The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.

History

[edit]

Software before the 1990s

[edit]
McDonald's POS device by Brobeck

Early electronic cash registers (ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, peer-to-peer communications, local area network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark stores in New Jersey and Dillard's department stores.

One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for McDonald's Restaurants.[6] It used the Intel 8008, an early microprocessor (forerunner to the Intel 8088 processor used in the original IBM Personal Computer). Each station in the restaurant had its own device which displayed the entire order for a customer — for example, [2] Vanilla Shake, [1] Large Fries, [3] Big Mac — using numeric keys and a button for every menu item. By pressing the [Grill] button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the [Total] button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into Manager Mode. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store.

In 1986, Gene Mosher introduced the first graphical point of sale software

In 1986, Gene Mosher introduced the first graphical point of sale software[7] featuring a touchscreen interface under the ViewTouch[8] trademark on the 16-bit Atari 520ST color computer.[9] It featured a color touchscreen widget-driven interface that allowed configuration of widgets representing menu items without low level programming.[10] The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986,[11] in Las Vegas, Nevada, to large crowds visiting the Atari Computer booth. This was the first commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.

In 1986, IBM introduced its 468x series of POS equipment based on Digital Research's Concurrent DOS 286 and FlexOS 1.xx, a modular real-time multi-tasking multi-user operating system.

Modern software (post-1990s)

[edit]

A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also declined, as all the components can now be purchased off-the-shelf.

In 1993, IBM adopted FlexOS 2.32 as the basis of their IBM 4690 OS in their 469x series of POS terminals. This was developed up to 2014 when it was sold to Toshiba, who continued to support it up to at least 2017.

With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems. Touchscreens and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the IBM 4683. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with mechanically keyed entry,[12] some systems favoured adopting GUI technology for ease of learning or for ergonomic factors.[13]

The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $4000 US (as of 2009) per checkout lane.

Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used Microsoft Access database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized community support, for a registry tweak solution has been found for this.[14][unreliable source]

POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.

For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.

POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.

Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to store credit for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged inventory management system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for accounting and tax purposes.

In the hospitality industry, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements.

A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.[15]

With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing, debugging and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.

POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.

Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.

It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.

Hardware interface standardization (post-1980s)

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Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation.

OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent.

There are nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.

User interface design

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The design of the sale window is the most important one for the user. This user interface is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.

For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.

Although improving the ergonomics is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen contains only what a cashier needs at their disposal to serve customers.

Cloud-based (post-2000s)

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The advent of cloud computing has given birth to the possibility of electronic point of sale (EPOS) systems[16] to be deployed as software as a service, which can be accessed directly from the Internet using a web browser. Using the previous advances in the communication protocols for POS's control of hardware, cloud-based POS systems are independent from platform and operating system limitations. EPOS systems based in the cloud (most small-business POS today) are generally subscription-based, which includes ongoing customer support.[17]

Compared to regular cash registers (which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features.[18][clarification needed][clarification needed]

Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's iPad. Thus cloud-based POS also helped expand POS systems to mobile devices, such as tablet computers or smartphones.[19]

These devices can also act as barcode readers using a built-in camera and as payment terminals using built-in NFC technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.

Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.

Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of fewer bugs and errors.

Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.[20]

Cloud based POS requires an internet connection. For this reason it important to use a device with 3G connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.

A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.

POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire.[21] On-premises installations are therefore sometimes seen alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.

For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.

Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a traditional full on-premises POS system where it can still run without the vendor.

Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in cloud computing.

Retail industry

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Main article: Retail
Points of sale at a grocery store in Ilorin, Nigeria
Points of sales at S-market grocery store in Klaukkala, Finland

The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a cash register (typically a specialized x86-based computer running Windows Embedded or Linux), a method for employee input, cash drawer, receipt printer, barcode scanners (which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a Payment Terminal). It can also include a conveyor belt, checkout divider, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical PC interfaces (such as a keyboard & mouse), it is far more common to utilize touchscreens as they allow for faster response and better customization for the retailer. In the past, most IBM systems used a primarily keyboard-based interface, and NCR previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.

The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways, gift cards, gift registries, customer loyalty programs, promotions, discounts and much more. POS software can also allow for functions such as pre-planned promotional sales, manufacturer coupon validation, foreign currency handling and multiple payment types.

The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.

Point of Sale interface at a supermarket in California.

A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any hard disks for security purposes, and often have limited amounts of RAM.

Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the end of the business day.

This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.

Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.

Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low cost investment and better user experience.[22]

In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter his or her PIN. In the mid-2000s retailers began using "flat screen" or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.

Checkout configuration

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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as Piggly Wiggly, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit.

Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person.[23] Regardless of the configuration, checkout lines usually pass by impulse buy items to grab the attention of otherwise idle customers.

As self-checkout technology has progressed, more retailers of all types have included self-checkout as an option, and in some cases, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using RF technology and cameras to detect items at the door and charge the customer's account automatically.

Hospitality industry

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Main article: Hospitality industry
Reception desk POS
Restaurant POS
Tablet-based POS

Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records used in accounting and bookkeeping. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties.

Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit". Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.

Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process credit cards and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.

In the fast food industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.

Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.

With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.

In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.

Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.

Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards, EMV chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.

With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.

As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.

Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and modify it on the tablet POS. When the order is being processed this function should be automatically disabled.

Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.

The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.

Some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users.[citation needed] However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.[citation needed]

POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are sold and supported directly by the vendor.

The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.[citation needed]

Accounting forensics

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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.

In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it compulsory for taxpayers to operate on "secure systems". Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.

A certified cash register system must provide for the (i) incommutable,[clarification needed] (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.

If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.

Security

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Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.

The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a cashier to easily lift money from the cash drawer.

To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts. This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.

To further deter employee theft, the sales counter should also be equipped with a closed-circuit television camera pointed at the POS system to monitor and record all activities.

At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.

The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company monthly total revenue and cost, among others.

It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.

Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.

News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card data from 80,000 customers because Subway's security and POS configuration standards for PCI compliance - which governs credit card and debit card payment systems security - were "directly and blatantly disregarded" by Subway franchisees.[24]

In June 2016, several hundred of Wendy's fast food restaurants had their POS systems hacked by illegally installed malware.[25] The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".

These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.

In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by SAP and Oracle[26] and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.”[27] If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed[28] security bug affects over 300,000 Oracle POS Systems

In some countries, credit and debit cards are only processed via payment terminals. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and debit card data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.

With the launch of mobile payment, particularly Android Pay and Apple Pay in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that are NFC-enabled must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance, iPhone 6 is fully NFC-enabled for mobile payment while iPhone 5 and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.

See also

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References

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  2. ^ "Electronic Transmission of Prescriptions". Business Services Authority. Archived from the original on July 6, 2017. Retrieved August 9, 2015.
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