Best Grocery Pos Software

Best Grocery Pos Software

POS Systems : Our Point-Of-Sale System Makes Sure Smooth And Efficient Transactions For Your Retail Organization

Unlocking Efficiency with Point of Sale Systems

Ever found yourself tangled in a web of slow transactions and confusing inventory records? It's like attempting to juggle flaming torches while riding a unicycle-- possible, but why danger it? Conventional sales register simply don't cut it any longer. They do not have the dexterity and intelligence needed to stay up to date with today's hectic retail environment. But what if your POS could do more than just procedure payments? What if it could anticipate your needs, improve operations, and make your day smoother?

Imagine a system that not just phones sales however also keeps your inventory completely balanced, tracks client preferences, and even creates insightful reports that help you make smarter choices. Sounds like a dream? That's exactly what Brilliant POS gives your service.

Obstacles That Typically Trip Up Services

  • Sluggish checkout procedures triggering disappointed clients
  • Disorganized stock resulting in lost sales or overstock
  • Trouble in tracking everyday sales and monetary data
  • Complex combination with existing business tools
  • Minimal insights into customer habits and trends

Brilliant POS sweeps away these hurdles with a suite of user-friendly features designed to keep your operations buzzing. Here's how it transforms the normal turmoil into smooth harmony:

  1. Lightning-fast transactions that decrease wait times and boost complete satisfaction.
  2. Real-time stock updates that prevent costly stockouts or excess.
  3. Automated, easy-to-understand reports that put your monetary health front and center.
  4. Robust combination abilities, linking your POS easily with accounting and CRM tools.
  5. Advanced analytics revealing consumer getting patterns, assisting customize your marketing techniques.
Function Benefit Effect on Organization
Real-time Stock Tracking Immediate updates on stock levels Prevents overstock and lost sales
Sales Analytics Dashboard Comprehensive data visualization Informed decision-making
Customer Management Tools Personalized shopping experiences Enhanced consumer loyalty

Isn't it time your Pos. Brilliant POS system did more than just "point and pay"? With Brilliant POS, every deal ends up being an action towards smarter service growth. The days of battling with cumbersome systems are over-- welcome to the era where innovation truly raises your retail video game

Mastering the Celestial Dance: The Art of Positional Astronomy

Envision standing underneath a velvet sky, stars blinking in their everlasting waltz. How does one capture this cosmic choreography in accurate terms? Positional astronomy is the answer, however it demands more than casual stargazing. The battle often depends on equating the apparent movement of celestial bodies into precise collaborates on the celestial sphere. Mistakes in timekeeping, climatic refraction, and Earth's own wobble can scramble these computations like a mischievous cosmic prankster.

Brilliant POS recognizes these detailed nuances. They welcome the subtle art of outstanding parallax correction and factor in precession and nutation with surgical precision. Without accounting for these, your star map might place Polaris miles away from its real position, leading to disappointment and lost nights.

Expert Tips for Navigating Positional Precision

  • Use the current ephemerides: These tables supply the most current positions of heavenly bodies, necessary for trustworthy observations.
  • Compensate for atmospheric refraction: Near the horizon, light bends unexpectedly. Using refraction corrections ensures your measurements aren't manipulated.
  • Synchronize clocks specifically: Even a few seconds' drift can equate into substantial positional errors.
  • Apply aberration of light modifications: This subtle result, triggered by Earth's motion, moves apparent star positions slightly but notably.

Why Time is the Silent Trickster

Timekeeping in positional astronomy is a game of high stakes. Even the smallest inequality in between Universal Time and regional time requirements can decipher your entire dataset - Brilliant POS. The luster of Brilliant POS depend on its meticulous integration of atomic clock synchronization and sidereal time tracking. This accuracy makes sure that every celestial coordinate aligns with reality, empowering astronomers to anticipate eclipses, track satellites, or guide telescopes with undeviating confidence

Aspect Impact on Positional Precision Suggested Correction
Precession Gradual shift of Earth's axis Use upgraded celestial coordinate systems
Nutation Short-term oscillations of Earth's axis Integrate nutation models in calculations
Climatic Refraction Light bending near horizon Apply refraction correction solutions
Stellar Aberration Apparent star position shift Change for Earth's velocity relative to light

The Subtle Art of Positive Operator-Valued Measure

Envision trying to record a splash of light in a container-- quantum measurements frequently feel that evasive. When dealing with Positive Operator-Valued Procedure (POVM), the intricacy does not just lie in the mathematics however in the subtle interaction between the states and the measurements. The main snag? Traditional projective measurements fall brief in recording the complete spectrum of quantum details, causing insufficient or unclear outcomes.

Brilliant POS understands that this is not simply a theoretical misstep but a useful barrier that can blur the clearness of quantum experiments. They leverage advanced structures that extend beyond the rigidity of standard projections, welcoming POVMs to open richer, more nuanced information.

3 Secret Insights into POVM Application

  1. Non-Orthogonality is a Feature, Not a Flaw: Unlike projective procedures, POVMs permit outcomes that are not mutually unique. This flexibility can draw out more details from a single measurement.
  2. Designing Custom-made Measurement Sets: Customizing POVMs to particular quantum systems ensures enhanced fidelity and robustness versus sound.
  3. Functional Realism: POVMs align much better with actual speculative setups, where flaws and environment-induced decoherence are unavoidable.

Have you ever discovered how the simplest quantum experiments can spiral into a maze of unpredictabilities? That's precisely where Brilliant POS's competence shines. They understand the complex dance in between operators and measurement results, making sure that the POVM framework incorporates seamlessly with existing quantum procedures.

Quick Tips for Mastering POVMs

  • Constantly validate the efficiency relation: the sum of POVM components need to be the identity operator.
  • Usage semidefinite programs to optimize POVM components for maximum info gain.
  • Consider informationally total POVMs when full state tomography is required.

Aspect Projective Measurement POVM
Orthogonality Strictly orthogonal Can be non-orthogonal
Info Extracted Restricted to eigenstates Potentially more complete
Experimental Realism Idealized setups Reasonable with noise and flaws

On the planet of quantum info, the devil really conceals in the information. By welcoming the subtle power of POVMs, Brilliant POS doesn't just browse through the fog-- they illuminate the course to accuracy and clearness.

Unraveling the Heart of Evidence of Stake

Think of a busy marketplace where trust is currency, however rather of handing over physical money, individuals stake their own digital assets to verify transactions. This Evidence of Stake consensus mechanism turns standard mining on its head, rewarding those who put skin in the game instead of raw computing power. Yet, the complex dance of securing a blockchain through staking isn't without its subtle complexities.

Why Staking Isn't Just Locking Up Tokens

Many newcomers believe staking is as basic as parking tokens in a wallet and awaiting rewards. However, the genuine kicker depends on the nuanced balance between network security and economic incentives. Validators needs to thoroughly pick the number of tokens to stake, as overcommitting can expose them to hefty slashing charges for wrongdoing or downtime. It's a delicate tightrope walk, where one error might imply losing both track record and assets.

Crucial Element Every Staker Ought To Master

  • Comprehending Validator Selection: Not all stakers end up being validators; the system generally picks them based on the amount staked and coin age, stressing fairness and security.
  • Slashing Conditions: These are the rules penalizing destructive activities such as double-signing or prolonged lack of exercise, created to keep validators truthful.
  • Delegation Mechanics: Token holders who can't run a validator node can delegate their stake to relied on validators, sharing benefits and dangers.

How Brilliant POS Navigates the Intricacies

They grasp that the subtle art of stabilizing stake weight and validator performance needs detailed insights and tools tailored for the community. Rather of leaving users to fend for themselves in a labyrinth of technical jargon, Brilliant POS translates these complexities into user-friendly control panels and informs, transforming potential confusion into clarity.

Aspect Standard PoW Proof of Stake
Energy Intake High, due to mining rigs Low, relies on staking properties
Validator Selection Mining power Stake quantity & & coin age
Security Dangers 51% attacks through hashing power Economic penalties, slashing
Scalability Minimal Boosted with staking

Professional Tips for Optimizing Staking Rewards

  1. Routinely keep track of network updates to prevent unanticipated slashing events.
  2. Diversify delegation to minimize exposure to a single point of failure.
  3. Keep validator nodes online consistently to maintain uptime and credibility.
  4. Examine historical validator performance before entrusting tokens.
  5. Stay informed about protocol modifications that could impact staking specifications.

Point of Sale Solutions in North Carolina: Secret Insights

North Carolina is a vibrant state known for its abundant history, diverse culture, and expanding economy. With a population exceeding 10 million, it hosts a range of markets consisting of innovation, production, and farming. Popular tourist attractions include the Blue Ridge Mountains, the Outer Banks, and busy cities like Charlotte and Raleigh. The state is recognized for its business-friendly environment and strong entrepreneurial spirit, making it a perfect place for implementing efficient point of sale services.

For skilled assistance and a complimentary assessment on point of sale systems, connecting to Brilliant POS can offer important recommendations customized to your requirements.

  • Pos Systems: These systems streamline transactions and handle sales data. They are essential for modern retail and hospitality businesses, improving efficiency and customer service.
  • Point Of Sale: A POS is the place where a buyer processes a payment for products or offerings, generally in a store. It's a vital part for commerce operations, allowing payment processing and stock management.
  • Retail: Businesses rely on point-of-sale technology to manage transactions and inventory. These systems simplify operations and improve customer experiences.
  • Transaction: A Transaction is a fundamental procedure entailing the trade of products or services for payment. It is the central function driving retail point-of-sale environments by recording sales and handling inventory.
  • Payment Processing: Payment Processing enables businesses to take different transaction types from customers. It's crucial for retail POS setups, helping smooth payments and effective sales management.
  • Inventory Management: Inventory Management keeps track of stock quantities to streamline buying choices and prevent shortages. It's crucial for sales systems to ensure items are in stock when customers purchase them.
  • Sales Data: Sales data fuels retail activities by offering insights into customer behavior and product performance. This information is critical for improving inventory, customizing marketing, and enhancing point-of-sale efficiency.
  • Customer Relationship Management: CRM boosts sales by structuring client data and interactions. This incorporation allows businesses to customize services and marketing according to purchase history from their point-of-sale terminals.
  • Reporting And Analytics: Reporting And Analytics provide vital insights into sales trends, consumer conduct, and stock control. This data enables businesses that use point-of-sale solutions to make data-driven decisions, streamline operations, and improve profitability.
  • Hardware: Hardware is the base of retail sale processing, enabling efficient and secure sales. Reliable devices like barcode scanners and receipt printers are vital for seamless customer experiences at the point of sale.
  • Software: Software is the foundation of current retail activities, managing sales and inventory. It simplifies the payment process and provides useful data information for businesses.
  • Barcode Scanner: Barcode Scanners swiftly read item codes, making sure of quick and precise transactions at the point of sale. They are integral for efficient checkout processes and inventory management in retail environments.
  • Receipt Printer: Receipt Printers generate paper records of transactions for customers. They are essential components in store and support settings for documenting sales.
  • Cash Drawer: The Cash Drawer is a secure receptacle for money in retail environments. It works with sales terminals to open instantly upon transaction end, facilitating cash management.
  • Credit Card Reader: Credit Card Reader are vital devices that enable businesses to take credit payments from customers. They smoothly merge with retail setups to ease purchases and simplify the checkout procedure.
  • Touchscreen Monitor: Touchscreen Monitors enable intuitive interaction with retail and service transactions. These displays streamline checkout processes and boost efficiency at points of sale.
  • Payment Gateway: A Payment Gateway securely sends transaction data from a point-of-sale terminal and the payment processor. This lets businesses accept different payment methods at their checkout.
  • Cloud Based Pos: Cloud Based Pos solutions give businesses adaptability and reachability by storing data and software on remote servers. This new method enhances operational efficiency for retail and service industries by streamlining transactions and management tasks.
  • Mobile Pos: Mobile Point of Sale (mPOS) lets businesses to accept payments and perform sales transactions everywhere with a transportable device. It offers flexibility and convenience, broadening the reach of retail operations.
  • E Commerce Integration: E-commerce integration connects online stores with in-store sales platforms, allowing for streamlined operations and inventory control. This link permits businesses to offer customers a smooth shopping experience across all channels.
  • Restaurant Pos: Restaurant Pos handles transactions, transactions, and kitchen communication. It is a core part of retail sales management infrastructure.
  • Retail Pos: Retail Pos is the spot where a shopper completes a deal. It includes the tools and software that permit businesses to manage deals and manage shopper relations at the time of buying.
  • Hospitality: Warmth boosts customer journeys, encouraging loyalty through personalized service. Streamlined transaction handling tools are essential for smooth operations in the industry.
  • Point Of Sale System: The Point Of Sale System administers deals and selling data. This represents an vital component for merchandise businesses to process payments and track inventory.
  • Data Security: Protecting sensitive payment and customer information is vital for businesses using electronic retail transaction terminals. Powerful Data Security measures guarantee customer trust and avoid financial losses from breaches.
  • Payment Card Industry Data Security Standard: Payment Card Industry Data Security Standard guarantees secure handling of cardholder data. It shields pay terminals and associated setups from breaches.
  • Pos System: It is a vital part of retail and hospitality, supporting sales transactions and managing inventory. These Pos System improve operations, improve customer service, and provide valuable data insights.
  • Credit Card: Credit Cards enable shoppers to make payments digitally at the point of sale. They simplify transactions and offer businesses a safe way to accept payments.
  • Debit Card: Debit Cards enable customers to create payments straight from their bank accounts at retail checkout. They simplify transactions and provide a handy option to cash for in-store purchases.
  • Cash Register: A Cash Register is a central component for handling transactions in retail environments. It records sales, figures totals, and manages cash, fulfilling a vital role in a business's point-of-sale operations.
  • Receipt: Proof of purchase document sales, providing customers with a record of purchase. These records is important for sales terminals, inventory management, and accounting purposes.
  • Reporting: Revenue monitoring provides valuable understanding into business performance. These metrics help streamline inventory and improve customer service at the point of sale.
  • Cloud Computing: Cloud Computing offers adaptable infrastructure to support retail transaction processing. This enables businesses to manage sales data, inventory, and customer information effectively through web-based platforms.
  • E Commerce: E Commerce enhances retail transactions by combining online sales with in-store activities. This integration optimizes inventory management and customer data across all sales channels, improving the point of sale experience.
  • Merchant Account: An Merchant Account allows firms to take electronic transactions from customers. This is critical for modern shop environments, allowing easy transactions with card readers and other point-of-sale equipment.
  • Security: Protecting financial exchanges and customer data is vital for retail payment terminals. Strong Security measures establish trust and prevent deception in checkout environments.
  • Data Encryption: Data Encryption secures sensitive monetary transactions at retail checkout terminals, safeguarding consumer information and stopping fraud. This process is vital for keeping trust and meeting data security rules in point-of-sale settings.
  • Customer Service: Exceptional Customer Service enhances the retail experience , promoting loyalty and favorable brand perception . Integrated point-of-sale technology empowers businesses to provide personalized and effective support, eventually driving customer satisfaction.
  • Loyalty Program: Customer loyalty schemes integrated with point-of-sale technology boost customer retention and drive repeat business via customized rewards. They monitor purchases and engagement, allowing businesses to offer tailored incentives that encourage brand loyalty.
  • Sales: Sales data powers crucial knowledge for firms, shaping inventory management and customer behavior analysis. Point-of-sale technology streamlines these exchanges, improving productivity and accuracy in tracking Sales performance.
  • Supply Chain: Supply Chain management warrants the seamless movement of goods from production to the point of sale. Effective Supply Chains are essential for retail transaction processing to satisfy customer needs and maintain inventory.
  • Data Analytics: Data Analytics alters trade records from retail checkout spots into usable insights. This enables companies to improve inventory, personalize customer experiences, and improve sales plans.
  • Loss Prevention: Loss Prevention strategies combined with point-of-sale technology help retailers reduce theft and errors. These combined systems offer tools for tracking transactions and spotting suspicious activity, safeguarding revenue.
  • Pricing: Pricing strategies are essential for increasing profitability within retail locations. Electronic point-of-sale systems optimize price management, discounts, and promotions, guaranteeing accurate transactions and inventory control.
  • Marketing: Marketing fuels customer interaction and brand recognition, which is essential for improving sales through point-of-sale technology. It helps businesses draw in and retain customers, eventually increasing the potential of their transaction platforms.
  • Mobile Point Of Sale: Mobile Point Of Sale allows companies to handle transactions and take payments from any location using mobile devices. It is an more and more important component of today's retail and service industry checkout solutions.
  • Retail Technology: Retail Technology improves customer experiences and simplifies processes. These developments revolutionize checkout processes and inventory control for businesses.
  • Self Checkout: Self Checkout kiosks permit customers to read and purchase items independently, improving the retail experience. This technology integrates with retail transaction processing systems, improving efficiency and decreasing wait times.
  • Enterprise Resource Planning: Enterprise Resource Planning integrates main business processes, improving operations and data administration. It improves retail checkout solutions by delivering real-time stock, customer, and sales data for data-driven decision-making.
  • Accounting: Bookkeeping tracks financial data, offering insights into company results. This is essential for retail businesses using point-of-sale technology to manage deals and inventory.
  • Transaction Processing: Transaction Processing ensures that sales and payments are precisely logged and managed. It's crucial for retail checkout system to handle buys, returns, and other financial transactions.
  • Accounting Software: Accounting Software integrates with retail transaction platforms to simplify financial data. This integration automates bookkeeping tasks related to sales and inventory.
  • Payment Terminal: Payment terminals facilitate electronic billing execution at the purchase. They are critical for businesses to receive different billing methods and complete transactions.
  • Magnetic Stripe Reader: Magnetic stripe readers decode information from credit and debit cards for processing transactions. They are regularly used at checkout lines to expedite payments.
  • Emv Chip: Emv Chip enhance payment security by encoding transaction information. They are vital for contemporary retail point-of-sale systems, reducing fraud.
  • Near Field Communication: Near Field Communication (NFC) allows contactless transactions by allowing customers to easily tap their cards or gadgets at compatible checkout terminals. This method simplifies payments and enhances the customer experience at the point of sale.
  • Restaurant: Restaurants utilize computerized checkout technology to streamline order taking, payment processing, and inventory management. These systems help make better efficiency and accuracy in Restaurant operations.
  • Transaction Log: Transaction Logs record every action in a retail business's sales system, ensuring data integrity. They permit auditing, recovery from failures, and tracking sales trends.
  • Transaction Fee: Transaction Fee are charges levied on businesses for handling payments, affecting profitability. These fees are vital to think about when assessing payment solutions for processing payments for retail point-of-sale setups.
  • Transaction Authorization: Transaction Authorization confirms adequate funds or credit for purchases at point-of-sale terminals. It assures payment security and prevents dishonest transactions during retail sales.
  • Transaction Settlement: Transaction settlement completes remittances from clients to a business. It's essential for sellers using electronic sales systems to reconcile everyday transactions and receive funds.
  • Credit Card Processing: Credit Card Processing lets businesses to take card payments from customers. It is critical for modern retail checkout systems, optimizing transactions and improving customer convenience.
  • Debit Card Processing: Debit Card Processing allows companies to accept money straight from clients' bank accounts. This functionality is critical for today's store payment systems enabling for easy exchanges.
  • Emv Chip Card: EMV chip cards improve payment security by using a microchip to encode transaction data. They are crucial for modern retail checkout systems, reducing fraud and improving data protection.
  • Contactless Payment: Contactless Payment enable customers to quickly and securely pay by tapping their credit card or device. This method simplifies transactions at the checkout, enhancing customer experience.
  • Mobile Payment: Mobile Payment allows customers to conduct transactions with smartphones or other devices. This technology streamlines checkout at points of sale, improving speed and convenience.
  • Online Payment: Online Payment processing allows businesses to accept digital payments. This integration is vital for modern retail checkout solutions, streamlining sales and boosting customer experience.
  • Fraud Detection: Fraud Detection analyzes transaction data to spot and prevent dishonest activities at sales locations. This protects firms and customers from financial losses and maintains trust in payment processing.
  • Pci Dss Compliance: Pci Dss Compliance assures secure management of cardholder data for companies using point-of-sale equipment. Complying with these standards safeguards customer data and avoids data leaks during operations.
  • Chargeback: Reversals occur when customers challenge a payment, requiring merchants to refund the payment if the dispute is valid. These disputes impact companies that use point-of-sale technology by possibly reducing revenue and incurring fees.
  • Payment Processor: Payment processors are crucial for firms as they securely handle transactions between clients and sellers. They authorize and move money during purchases at the point of transaction.
  • Interchange Fee: Interchange Fees are charges imposed by banks for processing electronic transactions. These fees affect the cost merchants pay when customers use cards at POS terminals.
  • Payment Security: Payment security is crucial for safeguarding customer information and stopping fraud during transactions. Safe payment processing is essential for businesses utilizing point-of-sale technology to keep trust and avoid financial losses.
  • Tokenization: Tokenization substitutes private data with insensitive replacements, protecting customer information. This process is crucial for protecting payment card information within retail point of sale environments.
  • Encryption: Encryption safeguards vulnerable transaction data throughout transactions at retail checkout terminals. It ensures the security of financial information, shielding customers and businesses from fraud.
  • Card Reader: Card Readers are essential devices that enable businesses to receive electronic payments from customers. They play a key role in retail environments and point-of-sale setups, expediting transactions.
  • Merchant Services: Merchant Services allow businesses to accept different payment options. They are vital for contemporary retail setups, assuring effortless transactions at the point of sale.
  • Ach Transfer: ACH transfers allow businesses to directly debit customer bank accounts for purchases. This payment method provides a secure and efficient alternative to credit cards within retail payment solutions.
  • Payment Solutions: Payment Solutions are essential for businesses to effectively handle transactions. They are key components in store checkout systems, allowing smooth and secure payment acceptance.
  • Point Of Sale Systems: Such solutions simplify transactions and manage sales data. They are key components of retail and hospitality operations, boosting efficiency and customer experience at the Point Of Sale Systems checkout.
  • Stock Control: Stock Control makes sure businesses sustain the best inventory levels, preventing stockouts and excess inventory. It combines with retail point-of-sale technology to automatically update inventory with each sale, giving real-time insight and data for informed choices.
  • Supply Chain Management: Supply Chain Management ensures the effective movement of goods from vendors to retailers. It improves inventory and distribution for POS operations, improving customer experiences.
  • Demand Forecasting: Demand Forecasting estimates future customer needs, enabling retail stores to optimize inventory and staffing. This guarantees seamless transaction processing at the point of sale and improves customer satisfaction.
  • Economic Order Quantity: Economic Order Quantity optimizes inventory procurement to reduce expenses. When integrated with point-of-sale sales oversight tools, it ensures items are in stock while reducing holding expenses.
  • Just In Time Inventory: Just In Time Inventory reduces storage costs by accepting goods just when required. This streamlined method improves stock levels monitored by retail sales platforms.
  • Warehouse Management: Warehouse management guarantees efficient warehousing and flow of products. It's crucial for retail point of sale systems to precisely track stock and process customer orders.
  • Inventory Optimization: Inventory Optimization makes certain businesses possess the correct products in stock, minimizing spoilage and increasing revenue. This is vital for retail sales environments, improving effectiveness and customer service.
  • Retail Management: Retail Management oversees all aspects of store activities, guaranteeing effective processes and customer satisfaction. This covers managing the electronic POS, enhancing inventory, and instructing staff to offer seamless transactions.
  • Inventory Turnover: Inventory Turnover evaluates how well a business uses its stock, affecting profitability. Retail point-of-sale technology assists improving inventory management by monitoring sales and stock levels in real time.
  • Perpetual Inventory: Perpetual Inventory continually tracks inventory levels, offering current data on available items. This enables businesses utilizing electronic point-of-sale solutions to make informed decisions about inventory management and avoid out of stock situations or overstocking.
  • Periodic Inventory: Periodic Inventory entails manually counting stock at certain periods to revise inventory records. This method assists retail businesses align actual stock with documented data, assisting in loss prevention and guiding restocking decisions for sales settings.
  • Inventory Valuation: Inventory Valuation calculates the price of goods on hand, impacting profitability and tax liabilities. Precise valuation is crucial for retail point-of-sale setups to monitor stock levels and optimize buying choices.
  • Inventory Auditing: Inventory Auditing involves verifying actual stock against recorded data to find differences and ensure precision. This process is crucial for companies using retail point-of-sale systems, as it helps maintain correct inventory amounts and prevent losses.
  • Barcodes: Barcodes speed up checkout procedures by enabling fast and precise product recognition. This tech is vital for today's retail businesses to control stock and sales effectively at the time of sale.
  • Weighted Average Cost: Weighted Average Cost calculates inventory value based on the mean cost of goods, crucial for precise financial reporting. Retail point-of-sale setups benefit from this method by keeping precise stock valuation and profitability monitoring.
  • Inventory Shrinkage: Inventory Shrinkage, comprising losses from stealing, damage, and mistakes, directly impacts earnings for companies. POS systems play a crucial role in tracking inventory and detecting discrepancies that lead to shrinkage.
  • Reorder Point: Reorder point helps companies prevent stockouts by prompting restocking when inventory levels drop to a predetermined level. This ensures seamless transactions operations at the point of transaction and customer happiness.
  • Safety Stock: Safety Stock is additional inventory held to buffer against uncertainties in demand and supply. This assures retail operations can satisfy customer orders even when unforeseen fluctuations happen at the point of sale.
  • Lead Time: Lead Time is the time from order placement and when the products are ready for sale. Reduced lead times can boost stock control and customer satisfaction at the checkout.
  • Abc Analysis: Abc Analysis categorizes inventory to prioritize resources based on worth, identifying high-impact items for focused management. This is critical for retail checkout solutions to improve stock levels and ensure availability of key products.
2700627006 is a ZIP code located in North Carolina, primarily serving the city of Advance in Davie County. This area features a mix of neighborhoods and rural landscapes, providing a peaceful lifestyle with access to nearby urban amenities.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27012The 27012 zip code is located in North Carolina, covering areas of the town of Advance in Davie County. This area features a mix of residential areas and local businesses, offering a suburban lifestyle with access to close natural attractions.https://en.wikipedia.org/wiki/High_Point,_North_Carolina
27016The postal code 27016 is situated in the state of North Carolina, mainly including the community of Dobson in Surry County. This region features a mix of residential neighborhoods, local shops, and countryside.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2701727017 is a postal area located in North Carolina, covering parts of Forsyth County. It includes areas such as Kernersville, known for its historic downtown and community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27018The 27018 ZIP code is located in North Carolina, including parts of the town of Bermuda Run and surrounding areas. It is recognized for its suburban housing areas and nearby location of local parks and leisure facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes
27019The 27019 ZIP code is located in North Carolina, covering parts of the community of Clemmons. It is known for its suburban setting with proximity to local green spaces, educational institutions, and shopping centers.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2702027020 is a ZIP code located in North Carolina, primarily covering the city of Clemmons in Forsyth County. This area is known for its suburban neighborhoods, local parks, and nearness to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2702127021 is a ZIP code located in Forsyth County, North Carolina, primarily covering parts of the city of Winston-Salem. This area features a combination of housing areas, businesses, and community facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27022The 27022 ZIP code is located in North Carolina, primarily encompassing parts of the town of Mocksville. It offers a mix of housing areas, local businesses, and rural areas, reflecting the varied character of Davie County.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2702327023 is a postal code located in North Carolina, primarily covering parts of the town of Lexington in Davidson County. This area features a combination of housing areas, local enterprises, and community services.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2702527025 is a zip code located in Dobson, North Carolina, within Surry County. It encompasses a combination of housing, farming, and local business areas, showing the region's rural character.https://en.wikipedia.org/wiki/List_of_ZIP_codes_in_North_Carolina
27027The 27027 ZIP code is located in North Carolina, covering areas of Forsyth County. It includes the city of Clemmons and nearby areas, known for its suburban communities and closeness to Winston-Salem.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
27028The 27028 ZIP code is located in North Carolina, mainly covering areas of the city of Denton. It is situated within Davidson County and includes a mix of residential and rural areas.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27030The ZIP code 27030 is located in North Carolina, mainly covering the area of Elkin. This area is famous for its scenic landscapes and nearness to the Yadkin Valley wine region.https://en.wikipedia.org/wiki/Yadkinville,_North_Carolina
2704027040 is a ZIP Code primarily serving Kernersville, a municipality in Forsyth County, North Carolina. This area offers a mix of housing areas, small businesses, and community amenities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704127041 is a postcode in North Carolina, primarily covering parts of the town of Kernersville. The area is famous for its residential neighborhoods, small businesses, and proximity to larger cities like Winston-Salem.https://en.wikipedia.org/wiki/Eden,_North_Carolina
2704227042 is a ZIP code located in North Carolina, mainly serving the community of Mocksville in Davie County. This area includes a combination of housing areas, local shops, and access to local facilities.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
27043The 27043 ZIP code is located in North Carolina, covering parts of the area of Kernersville. It includes a blend of residential neighborhoods, local businesses, and community amenities.https://en.wikipedia.org/wiki/Zip_code
2704527045 is a postal code located in North Carolina, covering areas within Forsyth County. It includes parts of Winston-Salem and surrounding communities, offering a mix of housing and commercial areas.https://en.wikipedia.org/wiki/Lexington,_North_Carolina
2705027050 is a postal code located in North Carolina, primarily covering the town of Lexington in Davidson County. This area is renowned for its deep history, local barbecue culture, and active community events.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27052The area of 27052 ZIP code is located in North Carolina, primarily including parts of the town of Mount Airy. This location is known for its quaint atmosphere and nearby the Blue Ridge Mountains.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27054The 27054 ZIP code is located in North Carolina and primarily includes the city of King in Stokes County. This area offers a blend of residential, commercial, and rural landscapes, offering a quiet atmosphere with proximity to close cities.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2705527055 is a zip code located in Kernersville, North Carolina, known for its suburban neighborhood and proximity to the Piedmont Triad area. The area features a blend of residential neighborhoods, shops, and access to green spaces and recreational facilities.https://en.wikipedia.org/wiki/List_of_ZIP_Codes_in_North_Carolina
2705927059 is a postal code located in North Carolina, primarily covering the city of King in Stokes County. It is part of the Piedmont Triad region, recognized for its mix of a quaint small-town atmosphere and proximity to larger urban areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2706027060 is a postal code located in North Carolina, covering parts of the town of Lexington. This area offers a mix of residential neighborhoods, local shops, and community amenities.https://en.wikipedia.org/wiki/Eden,_North_Carolina
27070The 27070 ZIP code is located in North Carolina, mainly covering the area of Mocksville and surrounding regions. It offers a combination of residential, commercial, and rural areas, delivering a blend of quaint small-town appeal and community amenities.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707127071 is a postal code located in North Carolina, primarily serving the city of Mount Airy in Surry County. This area is known for its quaint small-town atmosphere and heritage.https://en.wikipedia.org/wiki/Rockingham_County,_North_Carolina
2707627076 is a ZIP code located in North Carolina, chiefly serving the city of King. It is part of Stokes County and features a mix of residential and rural areas.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
2707727077 is a ZIP code located in Surry County, North Carolina, encompassing sections of the city of Mount Airy. This area is known for its picturesque landscapes and closeness to the Blue Ridge Mountains.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(North_Carolina)
27083The 27083 ZIP code is located in North Carolina, covering sections of the town of Lexington and nearby areas. It is known for its blend of residential neighborhoods, community businesses, and closeness to recreational parks.https://en.wikipedia.org/wiki/List_of_ZIP_Code_prefixes_(27)
  • Charlotte: Charlotte is the biggest city in North Carolina and a major financial hub in the southeast United States. It is known for its lively urban culture, professional sports teams, and growing economy.
  • Raleigh: Raleigh is the capital city of North Carolina, known for its thriving tech industry and rich history. It is part of the Research Triangle, a major hub for academics, medical services, and innovation.
  • Greensboro: Greensboro is a vibrant city in North Carolina known for its extensive history and cultural attractions. It serves as a important hub for education, business, and transportation in the Piedmont Triad region.
  • Durham: Durham is a dynamic city in North Carolina known for its extensive history, varied culture, and prominent academic presence, including Duke University. It is a center for technology, healthcare, and research, greatly supporting the region's economy.
  • Winston-Salem: Winston-Salem is a town in North Carolina known for its deep history in the tobacco industry and vibrant arts scene. It serves as a artistic and financial hub in the Piedmont Triad region.
  • Fayetteville: Fayetteville is a town in North Carolina known for its rich military history and nearness to Fort Bragg, one of the major military installations in the world. It features a lively downtown area with cultural attractions, parks, and historic sites.
  • Cary: Cary is a flourishing town in North Carolina known for its excellent living standards and robust community spirit. It features a blend of suburban and urban amenities, with excellent schools, parks, and a expanding technology sector.
  • Wilmington: Wilmington is a antique port city located in southeastern North Carolina, noted for its enchanting riverfront and vibrant cultural scene. It provides a blend of beautiful beaches, historic architecture, and a flourishing film industry.
  • High Point: High Point is a town in North Carolina renowned for its notable furniture manufacturing industry and annual High Point Market, the biggest home furnishings trade show in the world. It is part of the Piedmont Triad metropolitan region and offers a mix of cultural sites and historic locations.
  • Concord: Concord is a town in North Carolina known for its rich history and lively community. It is home to the Charlotte Motor Speedway and offers a combination of cultural attractions and al fresco activities.
  • Asheville: Asheville is a lively city in North Carolina known for its historic architecture and flourishing arts scene. Located in the Blue Ridge Mountains, it offers stunning natural beauty and a varied cultural experience.
  • Greenville: Greenville is a vibrant city in North Carolina known for its deep history and cultural diversity. It serves as a regional hub for learning, health services, and commerce, featuring East Carolina University and a developing downtown area.
  • Jacksonville: Jacksonville is a city located in Onslow County, North Carolina, known for its nearby location to Marine Corps Base Camp Lejeune. It features a mix of armed forces presence and Southern charm, adding to its special community atmosphere.
  • Huntersville: Huntersville is a suburban town in North Carolina known for its community-oriented community and closeness to Lake Norman. It offers a mix of up-to-date amenities, parks, and a historic downtown area.
  • Apex: Apex is a vibrant town located in Wake County, North Carolina, known for its historic downtown and strong community spirit. It offers a blend of suburban living with access to parks, schools, and local events.
  • Burlington: Burlington is a city in North Carolina known for its rich history and lively community. It serves as a regional hub for business, arts, and learning in the Piedmont Triad area.
  • Gastonia: Gastonia is a city in North Carolina known for its extensive history in the textile industry. It features a mix of city and suburban areas with parks, arts and culture, and a developing economy.
  • Chapel Hill: Chapel Hill is a lively town in North Carolina known for its famous University of North Carolina at Chapel Hill. It boasts a thriving cultural scene, heritage landmarks, and a close sense of community.
  • Rocky Mount: Rocky Mount is a town in North Carolina known for its deep history and lively arts scene. It serves as a focal point for business and heritage in the coastal plains region.
  • Kannapolis: Kannapolis is a city in North Carolina famous for its rich history in fabric production. It has developed into a thriving community with a concentration on education, healthcare, and biotechnology.
  • Wake Forest: Wake Forest is a delightful town in North Carolina known for its historic downtown and thriving community. It offers a blend of small-town appeal and up-to-date amenities, making it a well-liked place to live and visit.
  • Hickory: Hickory is a town in North Carolina renowned for its rich history in furniture production and vibrant cultural scene. It features a mix of historic architecture and modern amenities, making it a delightful place to live and explore.
  • Goldsboro: Goldsboro is a municipality in Wayne County, North Carolina, known for its extensive history and lively community. It serves as a community focal point with cultural attractions, schools and colleges, and military significance due to its proximity to Seymour Johnson Air Force Base.
  • Salisbury: Salisbury is a historic city in North Carolina known for its well-preserved downtown district and abundant cultural legacy. It functions as the county seat of Rowan County and offers a blend of charming small-town atmosphere and modern facilities.
  • Indian Trail: Indian Trail is a fast growing community in North Carolina known for its family-friendly atmosphere and vibrant community spirit. It offers a blend of suburban living with quick access to Charlotte's city amenities.
  • Monroe: Monroe is a city in Union County, North Carolina, known for its historic downtown and thriving community events. It serves as a focal point for business and arts in the surrounding area.
  • New Bern: New Bern is a ancient city in North Carolina known for its enchanting waterfront and deep colonial heritage. It acts as the county seat of Craven County and offers a blend of cultural attractions and natural beauty.
  • Mooresville: Mooresville is a dynamic town in North Carolina known for its strong motorsports heritage and closeness to Lake Norman. It offers a combination of small-town charm and modern amenities, drawing residents and visitors alike.
  • Garner: Garner is a community located in Wake County, North Carolina, known for its family-friendly atmosphere and growing community. It offers a combination of suburban living with convenient access to the nearby city of Raleigh.
  • Sanford: Sanford is a municipality located in Lee County, North Carolina, known for its historic downtown and thriving community. It serves as a local hub for business, education, and healthcare in the middle part of the state.
Biltmore EstateThe Biltmore Estate in North Carolina is a historic mansion built by George Washington Vanderbilt II, featuring two hundred fifty rooms and impressive architecture. It is surrounded by lovely gardens and offers visitors a peek into the Gilded Age lifestyle.https://en.wikipedia.org/wiki/Biltmore_Estate
Great Smoky Mountains National ParkGreat Great Smoky Mountains National Park is famous for its varied plant and animal life, time-honored mountains, and mist-covered landscapes. It offers many hiking trails, historic buildings, and scenic vistas along the border of North Carolina and Tennessee.https://en.wikipedia.org/wiki/Great_Smoky_Mountains_National_Park
Outer BanksThe Outer Banks is a chain of protective islands off the coast of North Carolina known for its stunning beaches, fascinating history, and distinctive wildlife. It offers popular activities such as fishing, water sports, and exploring historic sites like the Wright Brothers National Memorial.https://en.wikipedia.org/wiki/Outer_Banks
Wright Brothers National MemorialWright Brothers National Memorial in North Carolina commemorates the first pioneering powered flights by Orville and Wilbur Wright in 1903. The site features a visitor center, replica of the original Flyer, and exhibits detailing the history of aviation.https://en.wikipedia.org/wiki/Wright_Brothers_National_Memorial
Battleship North CarolinaThe Battleship North Carolina is a historic World War II battleship permanently stationed in Wilmington, North Carolina. It serves as a museum, providing visitors a possibility to explore its decks and discover naval history.https://en.wikipedia.org/wiki/USS_North_Carolina_(BB-55)
Chimney Rock State ParkChimney Rock State Park in North Carolina features a majestic 315-foot granite monolith providing spectacular views of the nearby Blue Ridge Mountains. The park also includes hiking trails, waterfalls, and diverse wildlife, attracting outdoor enthusiasts.https://en.wikipedia.org/wiki/Chimney_Rock_State_Park
Grandfather MountainGrandfather Mountain in North Carolina is a rough peak known for its picturesque hiking trails, rich wildlife, and the Mile High Swinging Bridge. It offers breathtaking panoramic views and is a popular destination for outdoor enthusiasts and nature lovers.https://en.wikipedia.org/wiki/Grandfather_Mountain
Cape Hatteras National SeashoreCape Hatteras National Seashore in North Carolina offers pristine beaches, varied wildlife, and heritage lighthouses. It is a favored destination for fishing, surfing, and exploring natural coastal beauty.https://en.wikipedia.org/wiki/Cape_Hatteras_National_Seashore
North Carolina Museum of Natural SciencesThe North Carolina Museum of Natural Sciences is a famous institution featuring comprehensive exhibits on the natural world, including engaging displays and live animals. It offers learning programs and immersive experiences that highlight the biodiversity and science of the region.https://en.wikipedia.org/wiki/North_Carolina_Museum_of_Natural_Sciences
North Carolina ZooThe North Carolina Zoo is one of the biggest natural habitat zoos in the world, home to over 1,600 animals from more than 250 species. It boasts wide-ranging exhibits that replicate African and North American environments, offering a distinctive and immersive wildlife experience.https://en.wikipedia.org/wiki/North_Carolina_Zoo
International Civil Rights Center & MuseumThe International Civil Rights Center & Museum in North Carolina celebrates the 1960 Greensboro sit-ins, a pivotal event in the Civil Rights Movement. It offers exhibits and educational programs that showcase the struggle for racial equality and social justice.https://en.wikipedia.org/wiki/International_Civil_Rights_Center_%26_Museum
Fort Raleigh National Historic SiteFort Raleigh National Historic Site protects the location of the first English settlement in America, known as the Lost Colony. It gives visitors a look into early colonial history through outdoor exhibits and living history programs.https://en.wikipedia.org/wiki/Fort_Raleigh_National_Historic_Site
Jockey's Ridge State ParkJockey's Ridge State Park offers the tallest natural sand dune system in the Eastern United States, showcasing breathtaking views of the nearby landscape. Visitors can participate in activities such as hiking, hang gliding, and kite flying in this special coastal environment.https://en.wikipedia.org/wiki/Jockey%27s_Ridge_State_Park
Tryon PalaceTryon Palace is a historic site in New Bern, North Carolina, featuring the restored 18th-century governor's mansion and stunning gardens. It offers a insight into colonial life with museum exhibits, tours with guides, and special events.https://en.wikipedia.org/wiki/Tryon_Palace
Uwharrie National ForestUwharrie National Forest in North Carolina features varied outdoor activities including hiking, camping, and off-road vehicle trails. It boasts scenic landscapes with historic mountains, dense forests, and sparkling lakes, ideal for nature enthusiasts.https://en.wikipedia.org/wiki/Uwharrie_National_Forest
Mount Mitchell State ParkMount Mitchell State Park in North Carolina features the highest peak to the east of the Mississippi River, offering breathtaking panoramic views and varied hiking trails. The park is famous for its distinctive flora and fauna, making it a well-liked destination for nature lovers and outdoor adventurers.https://en.wikipedia.org/wiki/Mount_Mitchell_State_Park
Merchants Millpond State ParkMerchants Millpond State Park in North Carolina offers a serene millpond fringed with cypress swamps and rich wildlife, presenting opportunities for kayaking, fishing, and hiking. The park preserves historic structures and offers a quiet natural retreat for outdoor enthusiasts.https://en.wikipedia.org/wiki/Merchants_Millpond_State_Park
Old Salem Museums & GardensOld Salem Museums & Gardens in North Carolina offers a view into the rich history and culture of the Moravian settlers through preserved buildings, gardens, and interactive exhibits. Visitors can explore 18th and 19th-century architecture, traditional crafts, and well-kept gardens.https://en.wikipedia.org/wiki/Old_Salem
Linville Gorge WildernessLinville Gorge Wilderness in North Carolina is a rugged and beautiful area known for its profound canyon and rich wildlife. It offers demanding hiking trails, spectacular overlooks, and opportunities for rock climbing and fishing.https://en.wikipedia.org/wiki/Linville_Gorge
Blue Ridge ParkwayThe Blue Ridge Parkway is a picturesque highway that winds through the Appalachian Mountains, offering spectacular views of the pristine landscape. It is well-known for its scenic overlooks, hiking trails, and brilliant fall foliage, making it a favored destination for outdoor enthusiasts.https://en.wikipedia.org/wiki/Blue_Ridge_Parkway
Graveyard FieldsGraveyard Fields is a scenic area in North Carolina's Blue Ridge Mountains known for its spectacular waterfalls and lively wildflower meadows. It offers well-known hiking trails with breathtaking views and varied natural beauty.https://en.wikipedia.org/wiki/Graveyard_Fields
Sliding RockSliding Rock is a authentic waterfall in Pisgah National Forest, North Carolina, where visitors can glide down a polished, 60-foot-long rock into a cool mountain pool. It offers a one-of-a-kind and thrilling outdoor experience popular with families and adventure seekers.https://en.wikipedia.org/wiki/Sliding_Rock
Looking Glass FallsLooking Glass Falls is a breathtaking 60-foot waterfall located in the Pisgah National Forest of North Carolina. Conveniently located and surrounded by thick vegetation, it is a well-liked place for visitors looking for natural beauty and photography chances.https://en.wikipedia.org/wiki/Looking_Glass_Falls
Lake LureLake Lure is a beautiful reservoir nestled in the foothills of the Blue Ridge Mountains in North Carolina, renowned for its breathtaking views and recreational activities. It provides opportunities for boating, fishing, and hiking, attracting visitors seeking natural beauty and outdoor adventure.https://en.wikipedia.org/wiki/Lake_Lure,_North_Carolina
Tweetsie RailroadTweetsie Railroad is a Western-themed amusement park in North Carolina featuring a classic steam locomotive ride through picturesque mountain terrain. It offers family-oriented attractions, live entertainment, and special events celebrating the region's railroad heritage.https://en.wikipedia.org/wiki/Tweetsie_Railroad
Emerald IsleEmerald Isle is a beautiful coastal town in North Carolina known for its immaculate beaches and kid-friendly atmosphere. It offers wonderful opportunities for fishing, boating, and relaxing by the Atlantic Ocean.https://en.wikipedia.org/wiki/Emerald_Isle,_North_Carolina
High Point Furniture MarketHigh Point Furniture Market in North Carolina is the biggest home furnishings sector trade show in the world, drawing buyers and exhibitors from around the globe. It features a vast array of furniture styles and designs, serving as a major hub for industry networking and innovation.https://en.wikipedia.org/wiki/High_Point_Market
NASCAR Hall of FameThe NASCAR Hall of Fame in North Carolina honors the history and tradition of NASCAR, featuring famous drivers, iconic cars, and noteworthy moments. It includes engaging exhibits and memorabilia, making it essential for racing fans.https://en.wikipedia.org/wiki/NASCAR_Hall_of_Fame
Discovery Place ScienceDiscovery Place Science in North Carolina is a engaging science museum featuring interactive exhibits, an aquarium, and live demonstrations. It offers instructional experiences for all ages focused on technology, life science, and physical science.https://en.wikipedia.org/wiki/Discovery_Place
Morehead Planetarium and Science CenterMorehead Planetarium and Science Center in North Carolina offers engaging displays and engrossing astronomy presentations that encourage curiosity about the universe. It functions as a hub for science education and public engagement, showcasing state-of-the-art technology and research programs.https://en.wikipedia.org/wiki/Morehead_Planetarium_and_Science_Center

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Aaron, is absolutely amazing and does a wonderful job with answering all of our questions! We have the POS System and the Clover Flex that he has helped us get. It has done amazing things for our business and has helped us to thrive even … More

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Jason Bell is SUPERMAN!! He explained everything I needed to know to make an informed decision to purchase The Clover. His expertise, availabilty, and friendliness helped me feel at ease in setting up my small self-wellness business point … More

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We are most pleased with the relationship we’ve had in working with Brilliant POS and their rep Kiana. They worked closely and diligently to help migrate data from a 10 yr old POS system to our current platform. Many bumps along the road … More

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Point of sale

From Wikipedia, the free encyclopedia
This article is about checkout technology. For managed care, see point of service plan.
Points of sale at a Target retail store
Marketing
Management
Key concepts
Account-based marketing · Activation · Annoyance factor · Attribution · Distribution · Brand licensing · Brand management · Cannibalization · Co-creation · Communications · Consumer behaviour · Consumer culture · Digital marketing · Dominance · Effectiveness · Ethics · Horizontal integration · Influencer marketing · Mix · Pricing · Product marketing · Promotion · Retail · Segmentation · Service · Social marketing · Strategy · Vertical integration
Promotional content
Advertising · Ambush marketing · Branding · Corporate anniversary · Direct marketing · Franchising · Gender in advertising · Label · Loyalty marketing · Mobile marketing · On-hold messaging · Personal selling · Premiums · Prizes · Product placement · Propaganda · Publicity · Sales promotion · Sex in advertising · Underwriting spot
Promotional media
Behavioral targeting · Brand ambassador · Counter display unit · Display advertising · Display stand · Drip marketing · Endcap · Gondola · In-game advertising · Mobile advertising · Native advertising · New media · Online advertising · Out-of-home advertising · Point of sale · Product demonstration · Promotional merchandise (merchandising) · Promotional representative · Visual merchandising · Web banner · Word-of-mouth
Research
Market research · Marketing research · Mystery shopping · Consumer research

The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice for the customer (which may be a cash register printout), and indicates the options for the customer to make payment. It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service. After receiving payment, the merchant may issue a receipt, as proof of transaction, which is usually printed but can also be dispensed with or sent electronically.[1][2][3]

To calculate the amount owed by a customer, the merchant may use various devices such as weighing scales, barcode scanners, and cash registers (or the more advanced "POS cash registers", which are sometimes also called "POS systems"[4][5]). To make a payment, payment terminals, touch screens, and other hardware and software options are available.

The point of sale is often referred to as the point of service because it is not just a point of sale but also a point of return or customer order. POS terminal software may also include features for additional functionality, such as inventory management, CRM, financials, or warehousing.

Businesses are increasingly adopting POS systems, and one of the most obvious and compelling reasons is that a POS system eliminates the need for price tags. Selling prices are linked to the product code of an item when adding stock, so the cashier merely scans this code to process a sale. If there is a price change, this can also be easily done through the inventory window. Other advantages include the ability to implement various types of discounts, a loyalty scheme for customers, and more efficient stock control. These features are typical of almost all modern ePOS systems.

Terminology

[edit]
The counter of a café at the new Centrum department store in Tampere, Finland in 1961

Retailers and marketers will often refer to the area around the checkout instead as the point of purchase (POP) when they are discussing it from the customer's perspective. This is particularly the case when planning and designing the area as well as when considering a marketing strategy and offers.

Some point of sale vendors refer to their POS system as "retail management system" which is a more appropriate term, since this software is not just for processing sales but comes with many other capabilities, such as inventory management, membership systems, supplier records, bookkeeping, issuing of purchase orders, quotations and stock transfers, hide barcode label creation, sale reporting and in some cases remote outlet networking or linkage, to name some major ones.

Nevertheless, it is the term POS system rather than retail management system that is in vogue among both end-users and vendors.

The basic, fundamental definition of a POS System is a system which allows the processing and recording of transactions between a company and its consumers, at the time in which goods and/or services are purchased.

History

[edit]

Software before the 1990s

[edit]
McDonald's POS device by Brobeck

Early electronic cash registers (ECR) were controlled with proprietary software and were limited in function and communication capability. In August 1973, IBM released the IBM 3650 and 3660 store systems that were, in essence, a mainframe computer used as a store controller that could control up to 128 IBM 3653/3663 point of sale registers. This system was the first commercial use of client-server technology, peer-to-peer communications, local area network (LAN) simultaneous backup, and remote initialization. By mid-1974, it was installed in Pathmark stores in New Jersey and Dillard's department stores.

One of the first microprocessor-controlled cash register systems was built by William Brobeck and Associates in 1974, for McDonald's Restaurants.[6] It used the Intel 8008, an early microprocessor (forerunner to the Intel 8088 processor used in the original IBM Personal Computer). Each station in the restaurant had its own device which displayed the entire order for a customer — for example, [2] Vanilla Shake, [1] Large Fries, [3] Big Mac — using numeric keys and a button for every menu item. By pressing the [Grill] button, a second or third order could be worked on while the first transaction was in progress. When the customer was ready to pay, the [Total] button would calculate the bill, including sales tax for almost any jurisdiction in the United States. This made it accurate for McDonald's and very convenient for the servers and provided the restaurant owner with a check on the amount that should be in the cash drawers. Up to eight devices were connected to one of two interconnected computers so that printed reports, prices, and taxes could be handled from any desired device by putting it into Manager Mode. In addition to the error-correcting memory, accuracy was enhanced by having three copies of all important data with many numbers stored only as multiples of 3. Should one computer fail, the other could handle the entire store.

In 1986, Gene Mosher introduced the first graphical point of sale software

In 1986, Gene Mosher introduced the first graphical point of sale software[7] featuring a touchscreen interface under the ViewTouch[8] trademark on the 16-bit Atari 520ST color computer.[9] It featured a color touchscreen widget-driven interface that allowed configuration of widgets representing menu items without low level programming.[10] The ViewTouch point of sale software was first demonstrated in public at Fall Comdex, 1986,[11] in Las Vegas, Nevada, to large crowds visiting the Atari Computer booth. This was the first commercially available POS system with a widget-driven color graphic touch screen interface and was installed in several restaurants in the US and Canada.

In 1986, IBM introduced its 468x series of POS equipment based on Digital Research's Concurrent DOS 286 and FlexOS 1.xx, a modular real-time multi-tasking multi-user operating system.

Modern software (post-1990s)

[edit]

A wide range of POS applications have been developed on platforms such as Windows and Unix. The availability of local processing power, local data storage, networking, and graphical user interface made it possible to develop flexible and highly functional POS systems. Cost of such systems has also declined, as all the components can now be purchased off-the-shelf.

In 1993, IBM adopted FlexOS 2.32 as the basis of their IBM 4690 OS in their 469x series of POS terminals. This was developed up to 2014 when it was sold to Toshiba, who continued to support it up to at least 2017.

With increased options for commodity hardware and a more competitive market, the 1990s saw increased attention paid to the user interaction between store employees and POS systems. Touchscreens and larger displays became widely available in the 1990s, offering an alternative to limited displays like two-line VFDs used in the IBM 4683. The performance of the employees using the POS devices, a controllable cost for the business, depends upon the ease of learning, ease of use, and level of employee experience with it. Although experienced employees work more quickly with mechanically keyed entry,[12] some systems favoured adopting GUI technology for ease of learning or for ergonomic factors.[13]

The key requirements that must be met by modern POS systems include high and consistent operating speed, reliability, ease of use, remote supportability, low cost, and rich functionality. Retailers can reasonably expect to acquire such systems (including hardware) for about $4000 US (as of 2009) per checkout lane.

Reliability depends not wholly on the developer but at times on the compatibility between a database and an OS version. For example, the widely used Microsoft Access database system had a compatibility issue when Windows XP machines were updated to a newer version of Windows. Microsoft offered no immediate solution. Some businesses were severely disrupted in the process, and many downgraded back to Windows XP for a quick resolution. Other companies utilized community support, for a registry tweak solution has been found for this.[14][unreliable source]

POS systems are one of the most complex software systems available because of the features that are required by different end users. Many POS systems are software suites that include sale, inventory, stock counting, vendor ordering, customer loyalty and reporting modules. Sometimes purchase ordering, stock transferring, quotation issuing, barcode creating, bookkeeping or even accounting capabilities are included. Each of these modules is interlinked if they are to serve their practical purpose and maximize their usability.

For instance, the sale window is immediately updated on a new member entry through the membership window because of this interlinking. Similarly, when a sale transaction is made, any purchase by a member is on record for the membership window to report providing information like payment type, goods purchased, date of purchase and points accumulated. Comprehensive analysis performed by a POS machine may need to process several qualities about a single product, like selling price, balance, average cost, quantity sold, description and department. Highly complex programming is involved (and possibly considerable computer resources) to generate such extensive analyses.

POS systems are designed not only to serve the retail, wholesale and hospitality industries as historically is the case. Currently POS systems are also used in goods and property leasing businesses, equipment repair shops, healthcare management, ticketing offices such as cinemas and sports facilities and many other operations where capabilities such as the following are required: processing monetary transactions, allocation and scheduling of facilities, keeping record and scheduling services rendered to customers, tracking of goods and processes (repair or manufacture), invoicing and tracking of debts and outstanding payments.

Different customers have different expectations within each trade. The reporting functionality alone is subject to so many demands, especially from those in the retail/wholesale industry. To cite special requirements, some business's goods may include perishables and hence the inventory system must be capable of prompting the admin and cashier on expiring or expired products. Some retail businesses require the system to store credit for their customers, credit which can be used subsequently to pay for goods. A few companies expect the POS system to behave like a full-fledged inventory management system, including the ability to provide FIFO (First In First Out) and LIFO (Last In First Out), reports of their goods for accounting and tax purposes.

In the hospitality industry, POS system capabilities can also diverge significantly. For instance, a restaurant is typically concerned about how the sale window functions: whether it has functionality such as creating item buttons, various discounts, adding a service charge, holding of receipts, queuing, table service as well as takeaways, merging and splitting of a receipt. These capabilities may be insufficient for a spa or slimming center which would require, in addition, a scheduling window with historical records of customers' attendance and their special requirements.

A POS system can be made to serve different purposes to different end users depending on their business processes. Often an off-the-shelf POS system is inadequate for customers. Some customization is required, and this is why a POS system can become very complex. The complexity of a mature POS system extends to remote networking or interlinking between remote outlets and the HQ such that updating both ways is possible. Some POS systems offer the linking of web-based orders to their sale window. Even when local networking is only required (as in the case of a high-traffic supermarket), there is the ever-present challenge for the developer to keep most if not all of their POS stations running. This puts high demand not just on software coding but also designing the whole system covering how individual stations and the network work together, and special consideration for the performance capability and usage of databases. Due to such complexity, bugs and errors encountered in POS systems are frequent.[15]

With regard to databases, POS systems are very demanding on their performance because of numerous submissions and retrievals of data - required for correct sequencing the receipt number, checking various discounts, membership, calculating subtotal, so forth - just to process a single sale transaction. The immediacy required of the system on the sale window such as may be observed at a checkout counter in a supermarket cannot be compromised. This places much stress on individual enterprise databases if there are just several tens of thousands of sale records in the database. Enterprise database Microsoft SQL Server, for example, has been known to freeze up (including the OS) entirely for many minutes under such conditions showing a "Timeout Expired" error message. Even a lighter database like Microsoft Access will slow to a crawl over time if the problem of database bloating is not foreseen and managed by the system automatically. Therefore, the need to do extensive testing, debugging and improvisation of solutions to preempt failure of a database before commercial implementation complicates the development.

POS system accuracy is demanding, given that monetary transactions are involved continuously not only via the sale window but also at the back end through the receiving and inputting of goods into the inventory. Calculations required are not always straightforward. There may be many discounts and deals that are unique to specific products, and the POS machine must quickly process the differences and the effect on pricing. There is much complexity in the programming of such operations, especially when no error in calculation can be allowed.

Other requirements include that the system must have functionality for membership discount and points accumulation/usage, quantity and promotional discounts, mix and match offers, cash rounding up, invoice/delivery-order issuance with outstanding amount. It should enable a user to adjust the inventory of each product based on physical count, track expiry of perishable goods, change pricing, provide audit trail when modification of inventory records is performed, be capable of multiple outlet functionality, control of stocks from HQ, doubling as an invoicing system, just to name some.

It is clear that POS system is a term that implies a wide range of capabilities depending on the end-user requirements. POS system review websites cannot be expected to cover most let alone all the features. Unless one is a developer, it is unrealistic to expect the reviewer to know all the aspects of a POS system. For instance, a POS system might work smoothly on a test database during the review but not when the database grows significantly in size over months of usage. And this is only one among many hidden critical functionality issues of a POS system.

Hardware interface standardization (post-1980s)

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Vendors and retailers are working to standardize development of computerized POS systems and simplify interconnecting POS devices. Two such initiatives were OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation.

OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent.

There are nearly as many proprietary protocols as there are companies making POS peripherals. Most POS peripherals, such as displays and printers, support several of these command protocols to work with many different brands of POS terminals and computers.

User interface design

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The design of the sale window is the most important one for the user. This user interface is highly critical when compared to those in other software packages such as word editors or spreadsheet programs where the speed of navigation is not so crucial for business performance.

For businesses at prime locations where real estate is at a premium, it can be common to see a queue of customers. The faster a sale is completed the shorter the queue time which improves customer satisfaction, the less space it takes, which benefits shoppers and staff. High-traffic operations such as grocery outlets and cafes need to process sales quickly at the sales counter so the UI flow is often designed with as few popups or other interruptions to ensure the operator isn't distracted and the transaction can be processed as quickly as possible.

Although improving the ergonomics is possible, a clean, fast-paced look may come at the expense of sacrificing functions that are often wanted by end-users such as discounts, access to commission earned screens, membership and loyalty schemes can involve looking at a different function of the POS to ensure the point of sale screen contains only what a cashier needs at their disposal to serve customers.

Cloud-based (post-2000s)

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The advent of cloud computing has given birth to the possibility of electronic point of sale (EPOS) systems[16] to be deployed as software as a service, which can be accessed directly from the Internet using a web browser. Using the previous advances in the communication protocols for POS's control of hardware, cloud-based POS systems are independent from platform and operating system limitations. EPOS systems based in the cloud (most small-business POS today) are generally subscription-based, which includes ongoing customer support.[17]

Compared to regular cash registers (which tend to be significantly cheaper but only process sales and prints receipts), POS systems include automatic updating of the inventory library stock levels when selling products, real-time reports accessible from a remote computer, staff timesheets and a customer library with loyalty features.[18][clarification needed][clarification needed]

Cloud-based POS systems are also created to be compatible with a wide range of POS hardware and sometimes tablets such as Apple's iPad. Thus cloud-based POS also helped expand POS systems to mobile devices, such as tablet computers or smartphones.[19]

These devices can also act as barcode readers using a built-in camera and as payment terminals using built-in NFC technology or an external payment card reader. A number of POS companies built their software specifically to be cloud-based. Other businesses who launched pre-2000s have since adapted their software to evolving technology.

Cloud-based POS systems are different from traditional POS largely because user data, including sales and inventory, are not stored locally, but in a remote server. The POS system is also not run locally, so there is no installation required.

Depending on the POS vendor and the terms of contract, compared to traditional on-premises POS installation, the software is more likely to be continually updated by the developer with more useful features and better performance in terms of computer resources at the remote server and in terms of fewer bugs and errors.

Other advantages of a cloud-based POS are instant centralization of data (important especially to chain stores), ability to access data from anywhere there is internet connection, and lower start-up costs.[20]

Cloud based POS requires an internet connection. For this reason it important to use a device with 3G connectivity in case the device's primary internet goes down. In addition to being significantly less expensive than traditional legacy point of sale systems, a notable strength of cloud-based point of sale systems is the ability to switch to a different product, by a different developer, without having to purchase new hardware. The many developers creating new software applications help to ensure that the system is supported for longer than a typical legacy POS system.

A number of noted emerging cloud-based POS systems came on the scene less than a decade or even half a decade back. These systems are usually designed for restaurants, small and medium-sized retail operations with fairly simple sale processes as can be culled from POS system review sites. It appears from such software reviews that enterprise-level cloud-based POS systems are currently lacking in the market. "Enterprise-level" here means that the inventory should be capable of handling a large number of records, such as required by grocery stores and supermarkets. It can also mean that the system software and cloud server must be capable of generating reports such as analytics of sale against inventory for both a single and multiple outlets that are interlinked for administration by the headquarters of the business operation.

POS vendors of such cloud based systems should also have a strong contingency plan for the breakdown of their remote server such as represented by fail-over server support. Sometimes a major data center can fail completely, such as in a fire.[21] On-premises installations are therefore sometimes seen alongside cloud-based implementation to preempt such incidents, especially for businesses with high traffic. The on-premises installations may not have the most up-to-date inventory and membership information.

For such contingency, a more innovative though highly complex approach for the developer is to have a trimmed down version of the POS system installed on the cashier computer at the outlet. On a daily basis the latest inventory and membership information from the remote server is automatically updated into the local database. Thus should the remote server fail, the cashier can switch over to the local sale window without disrupting sales. When the remote server is restored and the cashier switches over to the cloud system, the locally processed sale records are then automatically submitted to the remote system, thus maintaining the integrity of the remote database.

Although cloud-based POS systems save the end-user startup cost and technical challenges in maintaining an otherwise on-premises installation, there is a risk that if the cloud-based vendor closes down it may result in more immediate termination of services for the end-user compared to the case of a traditional full on-premises POS system where it can still run without the vendor.

Another consideration is that a cloud-based POS system actually exposes business data to service providers - the hosting service company and the POS vendor which have access to both the application and database. The importance of securing critical business information such as supplier names, top selling items, customer relationship processes cannot be underestimated given that sometimes the few key success factors or trade secrets of a business are actually accessible through the POS system. This security and privacy concern is an ongoing issue in cloud computing.

Retail industry

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Main article: Retail
Points of sale at a grocery store in Ilorin, Nigeria
Points of sales at S-market grocery store in Klaukkala, Finland

The retail industry is one of the predominant users of POS terminals. The POS interface at a retail establishment varies greatly depending on the industry and owner of the retailer, but usually includes a cash register (typically a specialized x86-based computer running Windows Embedded or Linux), a method for employee input, cash drawer, receipt printer, barcode scanners (which may incorporate a scale), and an interface for processing Card payments and Processing Customer Information (a Payment Terminal). It can also include a conveyor belt, checkout divider, wireless handheld scanners, integrated card processing systems, and customer-facing displays to display totals and show advertisements. While some systems use typical PC interfaces (such as a keyboard & mouse), it is far more common to utilize touchscreens as they allow for faster response and better customization for the retailer. In the past, most IBM systems used a primarily keyboard-based interface, and NCR previously used side-keys on their displays before touchscreens were widely available, similar to their ATM products.

The POS system software can typically handle a myriad of customer based functions such as sales, returns, exchanges, layaways, gift cards, gift registries, customer loyalty programs, promotions, discounts and much more. POS software can also allow for functions such as pre-planned promotional sales, manufacturer coupon validation, foreign currency handling and multiple payment types.

The POS unit handles the sales to the consumer, but it is only one part of the entire POS system used in a retail business. The controlling servers, or "Back-office" computers, typically handle other functions of the POS system such as inventory control, pricing, purchasing, receiving and transferring of products to and from other locations. Other typical functions of a POS system are: store sales information for enabling customer returns, reporting purposes, sales trends and cost/price/profit analysis. Customer information may be stored for receivables management, marketing purposes and specific buying analysis. Many retail POS systems include an accounting interface that "feeds" sales and product losses, cash drawer expected totals, and cashier productivity information to independent accounting applications.

Point of Sale interface at a supermarket in California.

A multi-terminal POS system used by big retailers like supermarkets and department stores has a far more demanding database and software architecture than that of a single station seen in small retail outlets. A supermarket with high traffic cannot afford a systemic failure, hence each point of sale station is designed to be robust in its operation. Most proprietary POS systems designed for large retailers use 2 servers, with one acting as a backup in case of failure. In the event that both servers fail, the individual POS systems will enter a failsafe mode, where sales data is stored locally and exported back to the servers upon a return of the connection. This may prove challenging to implement in some instances however, as many commercial POS systems do not have any hard disks for security purposes, and often have limited amounts of RAM.

Performing updates between multiple stations and the back end administrative computer should be redundant, so that updates to inventory and promotions will be accurately reflected at checkout without having to restart the computer, and reflecting accurate sales records to the back-end computer at the end of the business day.

This gets even more complicated when there is a membership system requiring real-time two-way updating of membership points between sale stations and the back end administrative computer.

Retail operations such as hardware stores, lumber yards, electronics stores and so-called multifaceted superstores need specialized additional features compared to other stores. POS software in these cases handles special orders, purchase orders, repair orders, service and rental programs as well as typical point of sale functions. Rugged hardware is required for point of sale systems used in outdoor environments. Wireless devices, battery powered devices, all-in-one units, and Internet-ready machines are typical in this industry.

Recently new applications have been introduced, enabling POS transactions to be conducted using mobile phones and tablets. According to a recent study, mobile POS (mPOS) terminals are expected to replace the contemporary payment techniques because of various features including mobility, upfront low cost investment and better user experience.[22]

In the mid-2000s, the blind community in the United States engaged in structured negotiations to ensure that retail point of sale devices had tactile keypads. Without keys that can be felt, a blind person cannot independently enter his or her PIN. In the mid-2000s retailers began using "flat screen" or "signature capture" devices that eliminated tactile keypads. Blind people were forced to share their confidential PIN with store clerks to use their debit and other PIN-based cards. The blind community reached agreement with Walmart, Target, CVS and eight other retailers that required real physical keys so blind people could use the devices.

Checkout configuration

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Early stores typically kept merchandise behind a counter. Staff would fetch items for customers to prevent the opportunity for theft and sales would be made at the same counter. Self-service grocery stores such as Piggly Wiggly, beginning in 1916, allowed customers to fetch their own items and pass the point of sale enroute to the exit.

Modern stores have a variety of checkout configurations, but almost all stores will have their main checkout area situated close to the entrance/exits. Smaller stores may utilize simple counters, while big-box stores will typically use a conveyor belt system spaced out in separate "lanes" to process orders. Express lanes might limit the type of payment, or number or type of goods, to expedite service. Some department stores may also have checkouts inside of the departments to allow shoppers of that section to pay without going through the main lines. If each checkout station has a separate queue, customers have to guess which line will move the fastest, to minimize their wait times. They are often frustrated to be wrong or be stuck behind another customer who encounters a problem or who takes excessive time to check out. Some stores use a single, much longer but faster-moving line, that is served by multiple registers, which produces the same average wait time, but reduces the frustration and variance in wait time from person to person.[23] Regardless of the configuration, checkout lines usually pass by impulse buy items to grab the attention of otherwise idle customers.

As self-checkout technology has progressed, more retailers of all types have included self-checkout as an option, and in some cases, completely replace traditional cashier-operated checkout lines. Self-checkout kiosks are typically kept together in a 'corral' area adjacent to the regular registers so that shop employees can more easily monitor transactions, though they are also occasionally set up in a more typical "lane" fashion with conveyor belts for loading groceries. More modern implementations of self-checkout include scanning items and paying within a retailer's mobile app, or using RF technology and cameras to detect items at the door and charge the customer's account automatically.

Hospitality industry

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Main article: Hospitality industry
Reception desk POS
Restaurant POS
Tablet-based POS

Hospitality point of sale systems are computerized systems incorporating registers, computers and peripheral equipment, usually on a computer network to be used in restaurants, hair salons or hotels. Like other point of sale systems, these systems track sales, labor, payroll and can generate records used in accounting and bookkeeping. They may be accessed remotely by restaurant corporate offices, troubleshooters and other authorized parties.

Point of sale systems have revolutionized the restaurant industry, particularly in the fast food sector. In the most recent technologies, registers are computers, sometimes with touch screens. The registers connect to a server, often referred to as a "store controller" or a "central control unit". Printers and monitors are also found on the network. Additionally, remote servers can connect to store networks and monitor sales and other store data.

Typical restaurant POS software is able to create and print guest checks, print orders to kitchens and bars for preparation, process credit cards and other payment cards, and run reports. In addition, some systems implement wireless pagers and electronic signature-capture devices.

In the fast food industry, displays may be at the front counter, or configured for drive-through or walk-through cashiering and order taking. Front counter registers allow taking and serving orders at the same terminal, while drive-through registers allow orders to be taken at one or more drive-through windows, to be cashiered and served at another. In addition to registers, drive-through and kitchen displays are used to view orders. Once orders appear they may be deleted or recalled by the touch interface or by bump bars. Drive-through systems are often enhanced by the use of drive-through wireless (or headset) intercoms. The efficiency of such systems allows decreased service times and increased efficiency of orders.

Another innovation in technology for the restaurant industry is wireless POS. Many restaurants with high volume use wireless handheld POS to collect orders which are sent to a server. The server sends required information to the kitchen in real time. Wireless systems consist of drive-through microphones and speakers (often one speaker will serve both purposes), which are wired to a "base station" or "center module." This, in turn, will broadcast to headsets. Headsets may be an all-in-one headset, or one connected to a belt pack.

With the development of the mobile technology, Cloud-based POS systems are also put forward to increase the efficiency of some restaurants, integrated with some latest software services such as scan QR code to order by customers themselves. It leads to a new style of offline restaurants dine-in.

In hotels, POS software allows for transfer of meal charges from dining room to guest room with a button or two. It may also need to be integrated with property management software.

Newer, more sophisticated systems are departing from the central database "file server" type system and going to what is called a "cluster database". This eliminates any crashing or system downtime that can be associated with the back office file server. This technology allows 100% of the information to not only be stored, but also pulled from the local terminal, thus eliminating the need to rely on a separate server for the system to operate.

Tablet POS systems popular for retail solutions are now available for the restaurant industry. Initially these systems were not sophisticated and many of the early systems did not support a remote printer in the kitchen. Tablet systems today are being used in all types of restaurants including table service operations. Most tablet systems upload all information to the Internet so managers and owners can view reports from anywhere with a password and Internet connection. Smartphone Internet access has made alerts and reports from the POS very accessible. Tablets have helped create the Mobile POS system, and Mobile POS applications also include payments, loyalty, online ordering, table side ordering by staff and table top ordering by customers. Regarding the payments, mobile POS can accept all kinds of payment methods from contactless cards, EMV chip-enabled cards, and mobile NFC enabled cards. Mobile POS (AKA mPOS) is growing quickly with new developers entering the market almost on a daily basis.

With the proliferation of low-priced touchscreen tablet computers, more restaurants have implemented self-ordering through a tablet POS placed permanently on every table. Customers can browse through the menu on the tablet and place their orders which are then sent to the kitchen. Most restaurants that have iPad self-order menus include photos of the dishes so guests can easily choose what they want to order. This apparently improves service and saves manpower on the part of the restaurant. However this depends on how intelligently the system has been programmed to be.

As a case in point, some self-ordering systems not requiring staff assistance may not properly recognize a subsequent order from the same customer at a table. As a result, the customer is left waiting and wondering why his second order of food and drink is not being served.

Another example of how intelligent the system can be, is whether an order that has been placed but not yet been processed by the kitchen can be modified by the customer through the tablet POS. For such an unprocessed order the customer should be given the option to easily retrieve the order and modify it on the tablet POS. When the order is being processed this function should be automatically disabled.

Self-ordering systems are not always free completely from intervention by the staff and for some good reasons. For example, some restaurants require that items selected by the customers be attended to and can only be placed by the waiter who has the password required to do so. This prevents fake orders - such as may be entered by playful kids - and subsequent dispute on the items ordered. If alcoholic beverages are ordered, it is necessary for the waiter to verify the customer's age before sending the order.

The technical specifications for implementing such self-ordering system are more demanding than a single cashier-controlled POS station. On the software and hardware side each tablet on a customer table has to be networked to the cashier POS station and the kitchen computer so that both are continually updated on orders placed. The common database that serves this network must also be capable of serving many concurrent users - cashier, customers, kitchen and perhaps a drink bar.

Some databases such as popularly-used Microsoft Access may have the specifications that it is capable of usage by multiple concurrent users.[citation needed] However, under the stress of a POS system, they can fail miserably resulting in constant errors and corruption of data.[citation needed]

POS systems are often designed for a variety of clients, and can be programmed by the end users to suit their needs. Some large clients write their own specifications for vendors to implement. In some cases, POS systems are sold and supported by third-party distributors, while in other cases they are sold and supported directly by the vendor.

The selection of a restaurant POS system is critical to the restaurant's daily operation and is a major investment that the restaurant's management and staff must endure for many years. The restaurant POS system interfaces with all phases of the restaurant operation, and with everyone that is involved with the restaurant including guests, suppliers, employees, managers and owners. The selection of a restaurant POS system is a complex process that should be undertaken by the restaurant owner and not delegated to an employee. The purchase process can be summarized in three steps: Design, Compare and Negotiate. The Design step requires research to determine which restaurant POS features are needed for the restaurant operation. With this information the restaurant owner or manager can Compare various restaurant POS solutions to determine which POS systems meet their requirements. The final step is to Negotiate the price, payment terms, included training, initial warranty and ongoing support costs.[citation needed]

Accounting forensics

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POS systems record sales for business and tax purposes. Illegal software dubbed "zappers" can be used on POS devices to falsify these records with a view to evading the payment of taxes.

In some countries, legislation is being introduced to make cash register systems more secure. For example, the French treasury is estimated to be failing to collect approximately €14 billion of VAT revenue each year. The Finance Bill of 2016 was intended to address some of this loss by making it compulsory for taxpayers to operate on "secure systems". Therefore, from 1 January 2018, all retail businesses in France are required to record customer payments using certified secure accounting software or cash register systems.

A certified cash register system must provide for the (i) incommutable,[clarification needed] (ii) security and (iii) storage and archiving of data. All businesses required to comply must obtain a certificate from the cash register system provider which certifies that the system meets these requirements. This is because VAT taxpayers may need to provide a certificate to the tax authorities showing that their cash management system fulfills the new requirements.

If the business cannot provide this certificate to the tax authorities, they may be fined. And, if the tax authorities can demonstrate fraudulent use of the system, both the business and the software provider can face tax penalties, fines, and criminal sanctions. Certification can be obtained either from: a body accredited by the French Accreditation Committee (Comité français d’accréditation or COFRAC) or the software provider of the cash register system.

Security

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Despite the more advanced technology of a POS system as compared to a simple cash register, the POS system is still vulnerable to employee theft through the sales window. A dishonest cashier at a retail outlet can collude with a friend who pretends to be an ordinary customer. During checkout, the cashier can bypass scanning certain items or enter a lower quantity for some items thus profiting from the "free" goods.

The ability of a POS system to void a closed sale receipt for refund purpose without needing a password from an authorized superior also represents a security loophole. Even a function to issue a receipt with a negative amount which can be useful under certain circumstances, can be exploited by a cashier to easily lift money from the cash drawer.

To prevent such employee theft, it is crucial for a POS system to provide an admin window for the supervisor or administrator to generate and inspect a daily list of sale receipts, especially pertaining to the frequency of cancelled receipts before completion, refunded receipts and negative receipts. This is one effective way to alert the company to any suspicious activity - such as a high number of cancelled sales by a certain cashier - that may be occurring, and to take monitoring action.

To further deter employee theft, the sales counter should also be equipped with a closed-circuit television camera pointed at the POS system to monitor and record all activities.

At the back end, price and other changes like discounts to inventory items through the administration module should be secured with passwords provided to trusted administrators. Any changes made should also be logged and capable of being subsequently retrieved for inspection.

The sale records and inventory are important to the business because they provide useful information to the company in terms of customer preferences, customer membership particulars, what are the top selling products, who are the vendors and what margins the company is getting from them, the company monthly total revenue and cost, among others.

It is important that reports on these matters generated at the administrative back end be restricted to trusted personnel. The database from which these reports are generated should be secured via passwords or via encryption of data stored in the database to prevent copying or tampering.

Despite all such precautions, the POS system can never be entirely watertight in security from internal misuse if a clever, dishonest employee knows how to exploit many of its otherwise useful capabilities.

News reports on POS system hacking show that hackers are more interested in stealing credit card information than anything else. The ease and advantage offered by the ability of a POS system to integrate credit card processing thus have a downside. In 2011, hackers were able to steal credit card data from 80,000 customers because Subway's security and POS configuration standards for PCI compliance - which governs credit card and debit card payment systems security - were "directly and blatantly disregarded" by Subway franchisees.[24]

In June 2016, several hundred of Wendy's fast food restaurants had their POS systems hacked by illegally installed malware.[25] The report goes on to say that "the number of franchise restaurants impacted by these cyber security attacks is now expected to be considerably higher than the 300 restaurants already implicated" and that the "hackers made hundreds of thousands of fraudulent purchases on credit and debit cards issued by various financial institutions after breaching Wendy's computer systems late last year".

These exploits by hackers could only be made possible because payment cards were processed through the POS system allowing the malware to either intercept card data during processing or steal and transmit unencrypted card data that is stored in the system database.

In April 2017, security researchers identified critical vulnerabilities in point of sale systems developed by SAP and Oracle[26] and commented, “POS systems are plagued by vulnerabilities, and incidents occurred because their security drawbacks came under the spotlight.”[27] If successfully exploited, these vulnerabilities provide a perpetrator with access to every legitimate function of the system, such as changing prices, and remotely starting and stopping terminals. To illustrate the attack vector, the researchers used the example of hacking POS to change the price of a MacBook to $1. The security issues were reported to the vendor, and a patch was released soon after the notification. Oracle confirmed[28] security bug affects over 300,000 Oracle POS Systems

In some countries, credit and debit cards are only processed via payment terminals. Thus one may see quite a number of such terminals for different cards cluttering up a sale counter. This inconvenience is offset by the fact that credit and debit card data is far less vulnerable to hackers, unlike when payment cards are processed through the POS system where security is contingent upon the actions taken by end-users and developers.

With the launch of mobile payment, particularly Android Pay and Apple Pay in 2015, it is expected that because of its greater convenience coupled with good security features, this would eventually eclipse other types of payment services – including the use of payment terminals. For mobile payment to go fully mainstream, mobile devices like smartphones that are NFC-enabled must first become universal. This would be a matter of several years from the time of this writing (2017) as more and more models of new smartphones are expected to become NFC-enabled for such a purpose. For instance, iPhone 6 is fully NFC-enabled for mobile payment while iPhone 5 and older models are not. The aforesaid disastrous security risks connected with processing payment card usage through a POS system would then be greatly diminished.

See also

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References

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  1. ^ "Paperless Receipt Solution (PRS) System". James Dyson Foundation. Archived from the original on July 1, 2017. Retrieved August 9, 2015.
  2. ^ "Electronic Transmission of Prescriptions". Business Services Authority. Archived from the original on July 6, 2017. Retrieved August 9, 2015.
  3. ^ "Tricks traders use to evade billions of francs in taxes". The New Times. 9 October 2014. Archived from the original on 2017-06-30. Retrieved August 9, 2015.
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